Customer Service A Team
Resume:
EDWARD J. FERRO JR.
Weeki Wachee, FL 34613
*********@*******.***
OBJECTIVE: A career in the financial industry. Experienced sales professional with emphasis in customer service seeking to excel and grow in a team oriented financial role. QUALIFICATIONS
SUMMARY: Highly organized, innova1ve management and sales professional with over 10 years experience in the Insurance and Restaurant industries. Also obtained strong knowledge in Informa1on Technology with emphasis in computer opera1ons and fundamentals. EXPERIENCE:
9/10-Present American Senior Services
General Agent Manager. Du1es included developing sales strategies to increase revenue and market shares, all while fostering strong client rela1onships to ensure sa1sfac1on and loyalty. Addi1onally, team performance was evaluated to iden1fy and improve feedback and market trends. Managed a team of professionals to achieve goals, make data-driven business decisions and deliver excep1onal results. 1/05-9/10 Perkins Restaurant and Bakery
Manager of restaurant staff and conducted hiring interviews for future employees. I also balanced daily opera1ng reports and receivables. O<en1mes, I would also cook and host local restaurant events.
5/04-7/07 Haylo( Restaurant and Bar
Owner/Operator. Du1es included everyday business opera1ons, hiring/training employees and accoun1ng of receivables.
EDUCATION: Hopedale High School
Successful comple1on/basic studies: graduated 1989. REFERENCES: Excellent personal and professional references available upon request.
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