Customer Service High School

S

Natalee

Sargent

417-***-****

nataleesargent@yahoo

.com

Joplin, MO 64801

SUMMARY

EXPERIENCE

Clerk

Joplin, Missouri

Ciox/ May 2018 to Sep 2020

Organized and maintained filing systems for confidential documents. Assisted customers with inquiries and complaints in a professional manner. Generated daily reports of sales activity for management review. Processed customer orders promptly and accurately. Answered phones in a courteous manner while providing excellent customer service. Scanned documents into digital formats ensuring accuracy of content. Managed multiple projects simultaneously while meeting tight deadlines. Utilized computer software programs to create reports, labels, forms. Director of Operations

Senior care pharmacy/ Sep 2001 to Sep 2020

Directed the operations and logistics of a multi-million dollar business. Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.

Managed day-to-day operations of a large staff in multiple departments. Coordinated activities between different departments to ensure successful completion of projects.

Analyzed financial data to make informed decisions on cost savings initiatives. Provided leadership and guidance to subordinate managers and supervisors. Maintained budgeting documents for accurate tracking of expenses. EDUCATION AND TRAINING

High School Diploma

Webb City High School Jan 1972

Webb City, MO

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