Customer Service Representative
Resume:
KRISTEN CARNES
****************@*****.***
Career summary:
Energetic worker with a broad range of skills including in mechanical and repair fields. Excel at troubleshooting, problem solving, readily understanding instructions of a complicated nature, and responding to challenges with admirable attitude. Grasps client’s requirements and managements needs quickly and professionally while completing tasks in a timely manner and applying appropriate actions. Focused on personal and professional growth and stability. Excelled in all aspects of work duties from maintaining up to date knowledge of techniques and materials, use of power tools, ordering stock and supplies, job completion, reporting to senior management, logistics and planning, managing vendor/ supplier relations and meeting all deadline in appropriate time.
Hassan & Sons-Warehouse Clerk/Driver
Woodland, CA 11/2023- Current
Pull orders for stores
Stock
Drive product to stores
Operate an electric pallet jack and standing lift
DOT certified
LOTO (Lock out tag out lifts and pallet jacks for servicing)
Mechanical troubleshooting
Diagnostics for failed mechanical or electrical systems in equipment for servicing
Hassan & Sons- Customer Service Representative
Roseville, CA 03/2023- Current
Greet customers
Use POS system for payment
Process Lottery
Trained in safety for fuel/spills
Cook
Stock produce
Check deliveries
Lot clean up
Sutter Imaging- Patient Service Coordinator
Folsom, CA 01/2004- 08/2021
Contacted insurance companies to verify coverage and obtain authorizations
Demonstrated exceptional customer service welcoming patients
Provided patients with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment
Respected patients by recognizing rights and maintaining confidentiality.
Scheduled exams CT, MRI, U/S, Fluoro, NucMed/PET, Breast Biopsies.
Worked closely with referring Physicians and Surgeons
Worked closely with the Radiologists
Used medocs, scheduling.com, EPIC, Word, Exel, PowerPoint
Registered with NOPR- non-covered PET scans for Medicare
Started in Medical Records in 2004 and worked my way up. Was a phone operator, medical secretary, float medical secretary, NucMed/PET scheduler, Office Supervisor at Roseville PET and NucMed, Breast Coordinator at Folsom Imaging.
T-Bistro- Restaurant Food Server
Roseville, CA 01/1999- 04/2002
Experienced a family-owned restaurant from start to finish
Started as a busser and worked my way up to become a runner, bar back, bartender and server.
Cultivated warm relationships with regular customers.
Additional skills:
Mechanical background it automotive r&r
Daily pm list completions
Hot work
Hand and power tool use
Building operations
Quality assurance
Team player
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