Customer Service Representative
Resume:
Janelle Vroon
Livingston, LA *****
**********@*******.***
Authorized to work in the US for any employer
Work Experience
General Manager
Anytime Fitness - Livingston, LA
September 2023 to Present
I manage the gym sign new members up take calls clean do anything that needs to be done! Collections Representative
Hyundai Motor Company - Livingston, LA
July 2022 to January 2023
Took payments updated info helped with whatever they needed. Tag and Title Clerk
Fleur De Title and Notary
May 2022 to September 2022
Type of bill of sale type up act of donations file scan anything that needs to be done. Receptionist
Tiger Labor & Staffing, Inc - Baton Rouge, LA
February 2022 to April 2022
I did everything that was asked. Answering phones entering apps into the computer scanning things in. Emailing things. Payroll cleaning up making out work tickets. Cashier/Customer Service
Best Stop #12 - French Settlement, LA
September 2021 to February 2022
I cashier but most importantly I deal with the general public so I have to have great customer service. I have regulars that will not go anywhere else because they say I’m the sweetest and the best! CSR - Customer Service Representative
Ditech Financial LLC - Rapid City, SD
January 2017 to July 2018
I answer calls. I answer questions about escrow payments. I take payments I Schedule payments and do many other things.
CSR - Customer Service Representative
North American TItle Loans - Rapid City, SD
May 2016 to January 2017
I work with customers to determine how to get them to pay me current, advised the benefit to why they should(save money on interest) and asked them when they're paid and built a plan based on that and got them to pay me after I showed them how it could be done based on the info they gave me Supervisor I
Jumpcraze - Rapid City, SD
November 2015 to February 2016
Responsibilities
I do anything that needs to be done i also take care of cash drawers and whatever else a Manger can do I do. I cashier watch the kids do birthday parties. Accomplishments
I have learned how to manage and supervise how to book parties different computer stuff. Skills Used
That I am reliable. I do what I am asked to do. I do my job well. Education
High school diploma
Skills
• Windows
• Epic
• Animal handling
• Pet care
• Salesforce
• Healthcare (1 year)
• CSR
• Cooking
• Call Center
• Filing
• Animal care
• Hotel experience
• Customer Service
• Title Processing
• Clerical experience
• Live chat
• Escrow
• Mortgage Servicing
• Payroll
• Phone triage
• Loan Officer Experience
• Customer support
• Kitchen Experience
• Customer Care
• Cashiering
• Cleaning Experience
• Serving Experience
• Sales
• Management (1 year)
• Office management (1 year)
• Accounting
• Microsoft Outlook
Certifications and Licenses
Driver's License
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