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Customer Service Quality Control

Location:
Perkinston, MS
Posted:
September 30, 2024

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Resume:

Cheyenne Tayor

228-***-****

*****************@*****.***

Gulfport, MS 39503

PROFESSIONAL

SUMMARY

Committed professional with an

extended history of customer service

experience. A cooperative, trustworthy

team player who performs tasks by

successfully executing various key

projects smoothly and efficiently.

Self-motivated, quick learner who is

willing to take initiative to get the job

done in challenging environments.

Ability to work independently or in a

team setting while performing and

completing complex tasks within

multi-faceted work settings.

Exceptional problem-solving skills

with an outstanding ability to resolve

and overcome difficulties while

meeting set deadlines and job

requirements.

PROFICIENCIES

Administrative

Clerical

Collections

Compliance

Critical Thinking

Customer Service

Efficiency

Employee Training

Inventory

Problem Solving

Quality Control

Stocking

Time Management

Education

Frederick Douglas High

School-Columbia, MO

HiSet-2014

Columbia College

Columbia, MO 2019

Credits obtained toward AA

PROFESSIONAL

EXPERIENCE

West Side Nutrition

Shift Manager

2022- Present

• PRIORITIZE the customer service experience

• PERFORM required shift duties

• FULFILL customer requests and orders

• CONSULT and suggest custom order blends

• SUPPORT and execute leadership expectations.

Waffle House

Hostess/Waitress

2019-2022

• GREETED and served customers

• SERVED and suggested customer menu preferences

• ENSURED accurate and efficient service experience

• TRAINED and orientated new employees on the

expectation of job duties.

Target

Cashier/Customer Service Attendant

2013-2015/2017-2019

• SPECIALIZED and improved the customer service

experience

• PROCESSED customer refunds and returns

• INTERPRETED the needs of customers and directed to appropriate department

• MINIMIZED and resolved escalations to upper

management.

Industrial Corrosion Control, INC. (ICCI)

Industrial Helper

2015 – 2016

• INVENTORIED and delivered company tools onsite

• PERFORMED light housekeeping and safety duties

• PREPARED and organized paperwork and all

clerical/compliance forms with accuracy.



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