Business Analyst Software Development
Resume:
Faizah Bano Gous
Email *******@*****.***
CA
Professional Summary:
• 5+ years of experience as a Business Analyst in all phases of Software Development Life Cycle
• Extensive experience in engaging with stakeholders to gather requirements through interviews, workshops and existing system documentation or procedures, defining business processes and identifying and analyzing risks using suitable templates and analysis tools
• Excellent communicator, able to strengthen relationships with peers and senior leadership, build consensus and elicit clear decisions from clients and all levels of stakeholders
• Gained extensive experience in understanding the end-to-end trading life cycle, solution design and web-based UI development
• Adhered to AGILE (Scrum) methodology throughout the project
• Proficient in gathering requirement via user interviews, analyzing requirements & facilitating workshops
• Skilled in tracking, tracing and managing requirements with JIRA
• Organized and facilitated agile and scrum meetings including sprint planning, daily standups, sprint reviews and retrospectives.
• Created user stories, use cases, use case models, supplementary requirement, business rules and test cases
• Implemented and advocated for effective change management and control practices throughout the program to ensure consistency with other IT Projects
• Adept at collaborating effectively within diverse, multi-disciplinary teams and engaging successfully with individuals at all organizational levels, including remote teams.
• Creating Test Cases, reviewing and updating Test Scripts, analyzing defects, collaborating with team members to resolve issues and conducting User Acceptance Testing (UAT)
• Strong verbal and written communication skills.
• Energetic self-starter with the capability to excel both autonomously and within a team setting
• Skill in maintaining professionalism in various situations, including under pressure.
• Proficient in writing use cases
• Proficient in collaborating with business teams, programmers and technical staff across all levels
• Demonstrated ability and dedication to meeting deadlines and thriving in a fast-paced setting.
• Outstanding communication proficiency across email, skype, phone calls and IM platforms Education:
• Associate in Business and Computer Applications (Cont) – Woodland Community College, Woodland, CA
• Registered Dental Assistant Certification- Hi-Tech Institute, Sacramento, CA
• Business Analyst Certificate – Northeastern Illinois University Skills:
Jira, Confluence, Vizio, Microsoft office, Microsoft Access(Advanced), Excel(Advanced), PowerPoint, Google Suite, Microsoft Suite, PostgreSQL(Certified)
Woodland Endodontics
Woodland/CA Mar 2021 – May 2024
Business Analyst
Responsibilities:
• Managed software development lifecycle (SDLC) activities, including release planning, requirements gathering, design, configurations, planning, creating and executing test cases and analyzing results
• Supported engagement activities to analyze business environments, gathered business requirements and created data visualizations in support of product
• Conducted regular JAD sessions with the stakeholder, SMEs, system architects, developers, database developers, quality testers during the entire project to assure that the critical as well as the minute details of the project were discussed, and issues were resolved beforehand
• Helped the technical team in understanding the application better
• Responsible in providing regular test reports to the management
• Worked with client to determine user requirements and goals at requirement elicitation stage using Agile Methodology
• Wrote Backlogs, User Stories, Tasks, Bugs using Jira and uploaded documents in Confluence
• Utilized Agile Scrum methodology, participated in daily stand-up meetings, sprint planning meetings, sprint review meeting, and retrospective meetings
• Participated in sprint planning to conclude the user story points and the effort estimates
• Documented user stories and modelled use case diagrams by utilizing MS Visio
• Worked collaboratively with software engineers to define and translate requirements into developed solutions
• Planned, facilitated and reported on quality assurance testing efforts
• Ensured work is completed in such a way to comply with established best practices, compliance regulations and internal controls
• Provided on-call support for data load processes, as needed
• Validated the bugs opened by QA/business and took appropriate action
• Provided support in planning, designing and implementing databases
• Performed Manual Testing for UAT (User Acceptance Testing)
• Added new features and functionalities to a SASS Application dental product called TDO. McDonald Corp
Chicago, IL July 2018 - Feb 2021
Business Analyst
Responsibilities:
• Liaised between business and technical personnel to ensure a mutual understanding of processes and applications
• Facilitated JAD sessions for communicating and managing expectations with customers
• Collected business Requirements for the project and recognized major deliverables
• Executed several performance test scenarios and analyzed all phases of the software development lifecycle
(SDLC)
• Interacted with the System analysis to analyze the existing customer risk profiling system to understand the constraints and areas of improvement for the new system
• Worked with the System Architect to analyze the design of the customer risk architecture, identified weaknesses and created solutions that aligned with client's goals
• Created as-is and to-be process flow diagram and use case diagrams on MS Visio to describe the design, interaction, behavior and process of the system
• Worked extensively on defining and developing product backlog, sprint backlog, epics, and user stories
• Helped document project related user manuals, operating procedures and provided end user training
• Collaborated with developers and addressed QA team questions to resolve design issues
• Created excel based templates to record requirements, test plans, test cases, change requests, status and summary reports to streamline business processes
• Conducted daily stand-up meetings to get live updates from the team, helping Project Manager actively update the project status, detect risks at early stage and take corrective / preventive actions
• Responsible for various deliverables throughout the software development lifecycle from process flow diagrams to mock-ups and wireframes
• Updated requirements as per business user’s feedback and changes in functionality of the applications
• Conducted functional and user acceptance testing to verify the client's needs are met
• Performed UAT and participated in writing & executing test cases
• Worked on the enhancement team adding features and functionalities to the existing kiosk system
• Added calorie counts to the existing kiosk system. Worked on stand alone and bundled feature
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