Assistant Manager Customer Service,warehouse

*:**

Maria-Pinson +v Done

Maria Pinson

Columbus, OH 43228

*************@*****.***

+1-614-***-****

Work Experience

Assistant Manager

Tim Hortons-Gahanna, OH

October 2023 to September 2024

* Assisted in the management of daily operations, ensuring smooth and efficient workflow

* Supervised and trained a team of XX employees, providing guidance and support to maximize

productivity

* Collaborated with the manager to develop strategies for achieving sales targets and improving

customer satisfaction

* Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all

times

* Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of

operations

Package Sorter

Amazon Warehouse-West Jefferson, OH

March 2021 to August 2022

* Maintained a high level of accuracy while sorting a large volume of items daily

* Identified and resolved any issues or discrepancies in the sorting process

* Managed inventory of supplies needed for sorting operations

* Communicated effectively with supervisors regarding any challenges or improvements needed in the

sorting process

Education

11 in General Studies

Marion-Franklin High School - Columbus, OH

August 2002 to August 2005

Skills

+ Assistant Manager Experience

* Cash Handling

* Supervising Experience

* Inventory Control

* POS

* Upselling

* Loss Prevention

* Merchandising

* Recruiting

* Management

Certifications and Licenses

ServSafe

Contact this candidate