Social Media Customer Service
Resume:
Eric Welborn
Contact
*************@*****.***
*** * **** ** ******* Hills,
California 90212
Experienced and dedicated professional with a proven track record in diverse roles, showcasing exceptional customer service, organizational prowess, and a passion for contributing to the success of the team. Adept at handling administrative tasks, driving efficiency, and building strong relationships with clients and colleagues. Experience
Avant Garde Assisted Living, Tarzana, CA
Administrative Coordinator (Present)
● Organize and maintain resident files, ensuring accurate and up-to-date information.
● Draft and distribute memos for clear communication within the facility.
● Provide administrative support to various departments and assist in coordinating events.
● Conduct facility tours for potential residents, showcasing amenities and answering inquiries.
Transportation Driver [Avant Garde] (Oct 2019 - Present)
● Monitored daily routes and delivery schedules, ensuring timely dispatches and deliveries.
● Coordinated driver loads and efficiently managed dispatch tasks.
● Calculated potential delays and costs associated with different schedules.
● Conducted regular inspections of equipment, facilities, and vehicles to maintain high safety standards.
● Reported maintenance and repair requirements for transportation vehicles and equipment.
Administration assistant [Avant Garde] (Feb, 2024 present)
● Provide administrative support to ensure efficient office operations.
● Manage schedules, appointments, and travel arrangements for senior staff.
● Prepare and distribute correspondence, memos, and reports.
● Maintain filing systems and organize documents.
● Answer and direct phone calls and emails.
● Coordinate meetings and conferences, including arranging facilities and catering.
● Assist with project management tasks, such as tracking deadlines and progress.
● Handle basic bookkeeping tasks, including processing invoices and expenses.
● Perform data entry and maintain databases.
● Handle confidential information with discretion and professionalism. Ladans Wellness Center, Beverly Hills, CA
Social Media Marketing Manager (Feb 2023 - May 2023)
● Devised effective advertising strategies to promote content on specific social media networks.
● Created and published high-quality original content on selected social media platforms.
● Enhanced the organization's online presence on social media forums, maximizing reach and brand understanding.
● Collaborated with the marketing team to coordinate social media advertising campaigns.
● Engaged with customers to identify suitable marketing offerings and strategies aligned with business needs.
Skills
Revenue Generation, Strategic Planning, Punctual and Reliable, All-Around Expert at Customer Service, Loading and Unloading, Relationship Building, Team Building, Friendly and Outgoing, Vehicle Inspections, Transportation, Shipping and Packaging, Heavy Lifting.
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