Heidi Knight
Olympia, WA *****
**********@*****.***
I am interested in this position. I love office settings and office work. I am a people person with a great personality. I am willing to learn and am a fast learner. I have a lot of customer service experience, POS experience and love to get the opportunity to share my skills with you. Authorized to work in the US for any employer
Work Experience
Food Server
Little Creek Casino Resort-Shelton, WA
March 2024 to Present
1. Greet and Seat customers.
2. Provide menus, explain specials.
3. Answer questions.
4. Serve drinks and food to customers.
I like to talk the customers and make sure they have a satisfying experience. I hope they are happy when they leave . I thank them for coming and wish them a good day. Security Screener
Multicare capital medical center-Olympia, WA
August 2021 to Present
I screen people for covid symptoms. I set people up with appointments to see their doctors, and I let employees through and direct people where they need to go in the hospital to get to where they're going. I also check ID to allow people upstairs to visit their loved ones Beverage Server
Lucky Eagle Casino & Hotel-Rochester, WA
October 2016 to September 2017
I took orders from customers at the games. I took money and made change. I need coffee and kept the coffee area clean and stocked. I also covered breaks for the bartender and made drinks. I made sure the soda boxes stayed full for the soda machine and also kept beer stocked. I also kept the floor cleaned by picking up cups and bottles and kept ashtrays dumped. Beverage Server
Emerald Queen Hotel & Casinos-Tacoma, WA
October 2015 to July 2016
I served beverages to patrons at the games. I ordered drinks delivered them, made change kept everything stocked, kept floor clean, make sure to keep fresh coffee. Banquet Server
Great Wolf Lodge-Grand Mound, WA
January 2014 to December 2014
I served beverages to patrons at the games. I ordered drinks delivered them, made change kept everything stocked, kept floor clean, make sure to keep fresh coffee. Beverage Server
Emerald Queen Hotel & Casinos-Tacoma, WA
September 2011 to June 2012
I served beverages to patrons at the games. I ordered drinks delivered them, made change kept everything stocked, kept floor clean, make sure to keep fresh coffee. Skills
• Basic math
• Guest services
• Serving
• Computer Skills
• English
• Computer Literacy
• Cash Handling
• Restaurant Experience
• Bartending
• Microsoft Word
• POS
• Phone Etiquette
• Communication Skills
• Time Management
• Data Entry
• Front Desk
• Typing
• Kitchen Experience
• Microsoft Office
• Food Preparation
• Upselling
• Host/Hostess
• Cashiering
• Banquet Experience
• Cleaning Experience
• Office Administration
• Coffee experience
• Retail sales
• Bussing
Certifications and Licenses
Food Handler Certification