Service Coordinator Customer

Preshawnda Byrd

Charlotte, NC *****

**************@*****.***

+1-919-***-****

Work Experience

Service Coordinator/Dispatcher

Assa Abloy

May 2022 to January 2024

Dispatched technicians in Northern California

Trained in quotes, parts ordering, and dispatch.

Trained in FMP, SAP, Salesforce, and TMW

Dispatch Supervisor

Laser Ship

April 2021 to May 2022

Dispatched for a local courier delivery service.

Assisted with load recovery.

System used-EOS

Dispatcher

Red Classic

February 2020 to April 2021

Dispatched local and over the road drivers.

Assisted with load recovery and rescuing of drivers when needed. Facilitated trip sheets and schedules.

Dispatcher

System used-TMW - Siemens

January 2017 to February 2020

Dispatched engineers to medical facilities for equipment to be repaired. Led the on call entry team.

Assisted in training new employees.

Education

HS Diploma

Sanderson High School - Raleigh, NC, US

Skills

• Customer service

• Microsoft Access

• SAP

• Salesforce

• Typing

• Classroom experience

• Training & development

• Windows

• Oracle

• Customer support

• Bookkeeping

• Accounting

• Communication skills

• Communication skills

Contact this candidate