Data Entry Insurance Agent
Resume:
Richard B. Sampson Jr.
** ********* *** *** ***, Nazareth, PA, 18064 484-***-**** *****************@*****.***
Objective To obtain a position that utilizes the Visual Basic, C, and other programming skills I have developed in and out of college, as well as the writings skills, and problem-solving skills that I have developed over the years.
Experience
Data Entry
December 2023 – May 2024, Maximus, Raleigh, NC
Hired to help move people from one Medicaid plan to another. Had to inform them of their choices and any plan changes if they had called in. Something had to direct individual callers to the proper numbers they should be calling.
Data Entry
October 2021 – December 2023, Maximus, Mobile, AL
Hired to handle inbound calls and chats regarding P-EBT issues in Alabama. Had to inform people if their children were eligible for P-EBT, or to escalate issued where a mistake had to be corrected. Sometimes had to direct people to the proper location or service to handle their issue.
Data Entry
July 2021 – October 2021, PATHS, Allentown, PA
Hired into training to process applications for financial aid. Learned the basics of the applications and contacting patients who would be eligible.
Receiving
February 2021 – February 2021, Sodexo Services, Bethlehem, PA
Initially hired to work in receiving, but due to circumstances, helping with various other tasks.
Phone Operator
August 2020 – January 2021, Morrison Heath Services, Allentown, PA
Through Robert Half
Answered phone calls to receive hospital patient’s meal orders. Also called patients to get their meal orders in. Also tried to lighten patient’s moods with banter.
Trainee Agent
June 2020 – August 2020, Greg Graham Agency, Harrisburg, PA
Training to become a life insurance agent. Contacting clients about their policies. Presenting policies to potential clients.
Laborer
November 2013 – February 2020, Amazon Fulfillment Center, Allentown, PA
Fulfilled customer orders from inventory lookup within time objectives, while also maintaining the quality of the products.
Maintained excellent standards and kept work flowing when necessary.
Audit Department
June 2008 - July 2013, US Healthcare Supply LLC, Milford, NJ
Scanned in medical documents and ensured their accuracy.
Efficiently filed paperwork, using logical means, and in an orderly fashion.
Observed problems in prior work setup and helped in developing methods of improving them.
Cashier and Shift Supervisor
March 2003-July 2008 Pilot Travel Center/Johnny‘s Truck Stop, Clinton, NJ
Placed in charge of weekend 3 to 11 shift for a time, maintaining order, cleanliness, and accuracy in all areas.
Owned various tasks around the place, including inventory, maintenance, and customer relations.
Visual BASIC Programmer
August 1999- July 2002 Dubois Consulting Group, Allentown, PA
In charge of program development of a laboratory management program.
Came up with new ideas in the program, including a menu bar that would collapse, make certain items not needed in the current state disappear, thus saving room on the menu for other functions.
Education Elizabethtown College, Elizabethtown, PA
August 1993 - December 1997
B.S., Computer Science
Used self-taught Visual BASIC skills to develop Casino Game using multiple forms, as well as interaction between forms as Senior Project.
Interests Has been doing free writing for years, which has in turn developed skills in detail spotting.
Skills Has knowledge of Word, Excel, Access, as excellent problem-solving skills. Is a very quick learned when exposed to new item.
References Stephanie Schanewolf
Charles Adam
Dave Weiss
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