Data Entry Customer Service
Resume:
DEANA HALL
DATA ENTRY POSITION
CONTACT
Greenwich, OH 44837
************@*****.***
PROFESSIONAL SUMMARY
Proven Account Manager with a track record of enhancing client satisfaction and streamlining processes at Shiloh Medical Services. Expert in customer service and data entry, adept at maintaining professionalism under pressure. Achieved increased loyalty through empathetic dispute resolution, demonstrating exceptional time management and office administration skills.
SKILLS
CUSTOMER SERVICE
DATA ENTRY
COMPUTER SKILLS
OFFICE ADMINISTRATION
FILING
SCHEDULING
DATABASE ENTRY
RECORDKEEPING
EXPERIENCE
Shiloh Medical Services – Account Manager
12/2018-Present
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes of conflicts.
Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
Provided support to administrative staff by ensuring proper handling of sensitive patient data according to HIPAA regulations.
University Hospital – Customer Service Representative
09/2007-12/2018
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
EDUCATION
South Central High School
Greenwich, OH
1998 Graduate
Franklin University
Columbus, OH
Bachelor of Science: Business Administration And Management
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