Data Entry Customer Service

Tiara Grier

Humble, Texas

Summary

• Healthcare professional with more than 10 months of experience in medical/phlebotomy and specimen processing domain.

• Great understanding with medical terminology and hands on demonstrated experience on blood specimen collection, and specimen handling.

• Demonstrated skills performing blood draws on patients using different phlebotomy techniques including venipuncture.

• Possess data entry skills, capture patient data, enter and manage the data collected and providing customer service to patients.

Skills:

• Phlebotomy

• Specimen handling

• Venipuncture

• Data entry

• Medical Technology

• Electrical Equipment Machines

• Computer Skills

• Electronic and Paper Charting

• Communication Skills

• Patient Education

• Patient Communication

• Customer Service Skills

• Time Management

• Organization

• Detailed Oriented

• Medical Terminology

• Infection Control / Infection Prevention

Professional Experience

DaVita, Spring Woods, Texas 08/29/2023-Present

Patient Care Technician/Specimen handling/Phlebotomist

• Main responsibility is Patient Safety/ Helping Nurses.

• Provided comfort to patients.

• Chart / Vital Signs: Blood Pressure, Temperature, Weight, Levels of Pain.

• Performed phlebotomy on patients and staff members.

• Collected and handled blood specimens and performed data entry related to patient data.

• Draw Labs on Patients and Staff Members.

• Performed Infection Control / Infection Prevention. Leadership Experience

Senior Capstone Project, Toledo, Ohio 2023

Medicine

• Studied mental health.

• Studied real world Professional Literacy.

Volunteer Experience

Whitmer High School Medical Academy, Toledo, Ohio 2021-2023 Advised The Youth (Volunteer)

• 1 Year of Education & Clinicals.

• Talked with younger children asking their career interest showing medical technology.

• Taught young peers how medical equipment is used and showed dynamics and fun.

• Offer to draw blood on peers and offered to get blood drawn by peers. Education

Whitmer High School Toledo, Ohio

Class of 2023, 08/2020/2023

• Professional Literacy, Career World Math, Medical Academy

• High School Diploma, National Junior Honor Society Certifications

• CPR

• Certified Nurse Assistant

• Patient Care Technician

• Phlebotomy

• Dialysis Patient Care Technician

Languages

• English

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