Customer Service Representative
Resume:
Sarah Maxey
Avant, OK *****
*********@*****.***
Be an asset to an organization that will
offer a position which will foster growth and
provide a challenging and rewarding career
within the Operations/Sales and Manufacturing
environment.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Connexus- Remote, November 2022 to present
I answered incoming calls, and placed outbound as well. I helped members place orders and if there was issues with their accounts I helped resolve them. Customer Service Representative
Gap Inc. - Rancho Cordova,
October 2021 to January 2022
I help resolve customer issues and help them purchase items from the online store wharehouse worker
Headset Advisor - Rancho Cordova, CA
April 2019 to April 2020
I received packages of used office headsets, and returns, called rapm's. I logged all returns and incoming products in the system, or the companies receiving computer. Then the product would go over to testing, where I would test each product individually, by recording a short audio on a laptop and playing the audio back. If everything worked then the product would go to cleaning. In cleaning I would clean each product thoroughly with small tools such as toothbrushes and exact knives. Rubbing alcohol was also used to aid in cleaning the products. After cleaning, the product then goes to packaging. In packaging, i inspected the product throughly to ensure it is clean. Then i put an accessory bag, instructions and the product neatly in the packages provided by the company. After packaged, the products are to be logged ìn the computer and then taken back to the warehouse to be logged into Inventory and put in the proper place for storage. Then the shipping department picks the correct products off the shelf and ships out orders to customers. There is also a sorting department, where I would sort through all the power cords, headset accessories, wired headsets, and older, unpopular models of products. In sorting the accessorie bags were also assembled and stored. Cashier/Customer Service
Arco Am/Pm - Rancho Cordova, CA
July 2018 to February 2019
Maintain a clean store by, wiping down the drink
Cashier/Customer Service machines, making coffee, cleaning bathrooms, sweeping and moping the sales floor, dusting the gondolas and products, keeping the condiment bar clean and free of food debris, facing the product, re stalking the shelves and cooler, changing the trash inside and outside, cleaning the outside property of any trash debris
• Check merchandise to ensure restock is necessary.
• cook and repair fresh hot food offers for customers enjoyment.
• Help guests with any questions or concernsincluding pumping gas, filling tires with air and getting propane exchanges.
• Complete transactions in a timely fashion to keep the flow of the store moving at a fast pace.
Baker/Packager
Chalets bakery - Sacramento, CA
March 2018 to April 2018
• Assembled packages under assembly-line production for distribution within specified timeframes.
• Packaged and individually wrapped dessert products for sale and distribution. Cashier/Stocker
Dollar Tree - Rancho Cordova, CA
October 2017 to February 2018
Provided customer service through cashier services and stock support of store merchandise.
• Processed end of day general ledger accounting to ensure tracking of sales is accurate.
• Provided maintenance of store to ensure store compliance with OSHA standards. Operations Manager I
Green country handyman services - Skiatook, OK
May 2005 to October 2017
• Managed inventory to ensure distribution and sales aligned with on-demand purchases and delivery.
• Tracked inventory sales and purchased additional inventory as needed to meet orders and onlinepurchases.
• Assisted in on-demand building of merchandise which included use of jack-pallets, sawmills, jack-hammer, sledgehammer, and other basic tools (tape measures, construction rulers, screwdrivers, etc).
Education
High school daploma
2001
Oolagah talala high school
Skills
• Crew Member
• Food Service
• Customer Service
• English
• Power tools
• Woodworking
• Management
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