Entry-Level Customer Service

An ALPHA NGAIDE

Canal Winchester OH

***********@*****.*** / 614-***-****

SUMMARY

Committed job seeker with a history of meeting company needs with consistent and organized practices.

Skilled in working under pressure and adapting to new situations and challenges to best enhance the

organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across

diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company

growth.

SKILLS

. Public Speaking . Teamwork and Collaboration

. Decision-Making . Flexible and Adaptable

. Attention to Detail . Maintenance & Repair

. Collaboration

EXPERIENCE

Wherehouse / Matériel handler,packing and picking - Nouachott, Mauritanie 01/2021 - 06/2023

. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly

service.

. Contributed innovative ideas and solutions to enhance team performance and outcomes.

. Worked successfully with diverse group of coworkers to accomplish goals and address issues

related to our products and services.

. Operated equipment and machinery according to safety guidelines.

. Achieved cost-savings by developing functional solutions to problems.

. Conducted comprehensive research and data analysis to support strategic planning and informed

decision-making.

. Utilized various software and tools to streamline processes and optimize performance.

. Recognized by management for providing exceptional customer service.

. Utilized advanced technical skills and expertise to troubleshoot complex problems and implement

solutions.

. Prioritized and organized tasks to efficiently accomplish service goals.

Fishing Area / Control quality &quantity - Nouachott, Mauritanie 09/2018 - 09/2021

. Instructed clients on proper fishing techniques and safety measures.

. Organized and prepared all necessary equipment for trips, such as rods, reels, bait, lures, tackle

boxes.

. Conducted pre-trip inspections of boats to ensure they were in safe working order.

. Educated clients on the local aquatic environment and its inhabitants.

. Communicated regularly with customers to answer questions about trips and provide updates on

weather conditions.

. Developed relationships with customers to increase repeat business opportunities.

. Coordinated with other guides to maximize client satisfaction levels.

. Ensured compliance with state regulations regarding catch limits and size requirements.

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