Medical Assistant Records
Resume:
Marion, NC *****
*****************@*****.***
Christen Holland
Objective
To provide excellent customer service before, during and after services are rendered.
Experience
Camping World RV Sales 2020-2024
Position: Accounting Clerk/Title Clerk
Excellent organization skills to be able to complete my job duties. I do the daily deposit for the dealership as well. This includes all money coming through finance and the Cafe/campground.
Responsible for all title work for NC and all out of state title work.
I have excellent communication skills with customers and I am able to deescalate a situation. I am a patient individual who believes we can always find a resolution.
Family Health Centers 2018-2020
Scheduling appointments for fast paced primary care practice
Prior Authorizations for medications
Referrals for procedures ordered outside office, schedule the procedures as needed
Prior Authorizations for imaging and other procedures ordered by our physicians scheduled outside the practice
Medical scribing for providers as needed
Responsible for maintaining all medical records for the three different locations. I worked out of the Arden location to scan and index medical files into appropriate record.
Blue Ridge Pain Management 2017-2018
Clinical Manager
Trained staff, ordered premeds, started IV’s for procedures
Trained and confident in Fluoro Suite
Prepared patients for procedures, med counts and follow ups
Scribe for provider, prepared all charts and notes for provider before being billed to insurance
Reviewed charts for quality and billing errors
Kept and filed all medical records; sorted and organized under tabs in paper filing system as well as the EMR our doctor used
2015-2017 Pain Management Associates
Clinic Coordinator/MA
Supervisor for two clinics located in Waynesville/Franklin
Manage offices/billing
Prepared patients for procedures, med counts and follow ups
Scribe for provider, prepared all charts and notes for provider before being billed to insurance
Reviewed charts for quality and billing errors
Responsible for maintaining medical records; indexing correspondence letters under correct tab of medical record for paper charts as well as the EMR
2013-2016 Winston Salem NC/Asheville NC
Clinic Manager
Certified Fastmed trainer
Medical Assistant
Data entry
Enter in the billing information for physician
Take X-rays; bloodwork, run EKG’s, Venipuncture
Assistant PA with lacerations
Maintained all medical records for compliance. We utilized paper charts at this time. Dr. Baker had a fast paced practice. I supervised the front office and was in charge of keeping medical records updated and correspondence letters in appropriate area.
2010-2013 PCP/Vein Clinic of NCWinston-Salem, NC
Front Office Manager/Medical Assistant
Correctly process claims for PCP
Over code claims for PCP
Insurance follow-up on denied claims
Code claims for PCP
Assign correct CPT codes and diagnosis codes to claims
Competent with E-Clinical, PPM, Blue-E, Medicare and Medicaid filing
Determine Precertification for procedures
Provide customer service for patient care
Supervise staff
OR Circulator
Check In, Check out
Front office procedures
Ordering supplies
Office procedures and policies
Scheduling, time off requests
Provided feedback to director of operations
2006-2009 Southern Cross Mental HealthWhiteville, NC
Site Director/Board of Directors
Coder and insurance biller for five doctors in facility.
Used ICD-9/CPT Codes
Intakes for patient’s
Received payments from patient’s
Monitored payments for patients and collection of payments
Filed late notices for outstanding bills
Worked directly with physicians in practice
Coded using DSM IV to correctly file right diagnosis
Phlebotomist for practice and prepared blood work to the appropriate outsource
Completed in house blood and reported to physicians
Board of Directors
Supervised staff
Ordered supplies
Disciplinary actions
Staff scheduling
1999-2006 Broughton Morganton, NC
Supervisor
CNA in MCU
Worked with physicians to coordinate services for patient
Completed all billing and coding for area of the hospital
Used ICD 9/CPT codes
Phlebotomist
CNA
Performed patient intakes and check in for hospital
Staff supervisor
Reported to house supervisor
Staff scheduling
2007 Brunswick Community Hospital Shallotte, NC
Coder
Part time coder for hospital
Billing department
Worked in lab as phlebotomist as needed
1996- 1999 Wait staff at Outback and Fatz in Spartanburg SC
Education
1995 Brevard College
Associates in Science
1996-1998 USCS Spartanburg
Concentration in Nursing and Biology
Coursework included; Medical terminology, biology, pharmacology, math and sciences
Interests
SMHC Board of Directors
Played basketball throughout college career
I enjoy working with patients directly and indirectly .
Skills
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Lotus Spreadsheet
E-Clinical
Athena
PPM
ICD-9/CPT codes
DSM IV
Medical Terminology
Phlebotomy Certificate
PV, PVM,
Aprima
Allscripts
Contact this candidate