Administrative Services Quality Control
Resume:
OKSANA ZAKHARCHUK
*************.******@*****.***
PROFESSIONAL SUMMARY
Customer-focused professional with over 10 years of experience in administrative services, social protection, and insurance. Skilled in managing financial transactions, document processing, and delivering exceptional service. Fluent in Ukrainian, Russian, English, German, and Polish. Seeking a bank teller or related role where I can utilize my administrative expertise and language skills.
PROFESSIONAL EXPERIENCE
Operator, Print Machine
Athletic Knit, Toronto, Canada
April 2022 – Present
● Operate and maintain printing equipment, ensuring efficient production and quality control.
● Collaborate with team members to meet production goals and maintain a smooth workflow. Administrator
Center of Administrative Services, Chortkiv, Ukraine 2013 – 2021
● Assisted citizens with administrative services, processing documents, and providing advice on government procedures.
● Managed document submissions and tracked progress, ensuring timely delivery of results. Specialist in Social Protection Management
Social Protection Department, Chortkiv, Ukraine
2010 – 2013
● Provided advice to citizens on social benefits and subsidies, processed documents, and calculated eligibility.
● Communicated decisions and ensured compliance with social protection policies. Insurance Manager
Insurance Company, Chortkiv, Ukraine
2007 – 2010
● Conducted market research to identify potential clients and sold insurance products.
● Managed the registration and issuance of insurance policies, ensuring legal compliance. EDUCATION
Master’s Degree in Accounting and Auditing
Chortkiv Institute of Entrepreneurship and Business, Ukraine 2010
Master’s Degree in Public Service
Ternopil National Economic University, Ukraine
2017
KEY SKILLS
● Customer service and communication
● Financial transactions and cash handling
● Document processing and record management
● Multilingual: Ukrainian, Russian, English, German, Polish
● Proficient in MS Office (Word, Excel, PowerPoint)
Contact this candidate