Information Technology Web Development

Justice Aidoo

Phone: 940-***-****

Email:

**************@*****.***

Objective: Ambitious individual pursuing a Bachelor of Information Technology degree from Western Governor University. Seeking a challenging role in the IT field to leverage my knowledge and skills in areas such as web development, programming, networking, and cybersecurity, while contributing to the growth and success of an organization.

Summary: Highly skilled and detail-oriented professional with a strong background in information technology. Proficient in web development, programming languages, networking, and cybersecurity. Excellent problem-solving and analytical skills with a proactive approach to achieving project goals. Strong communication and collaboration abilities.

Education: Bachelor of Information Technology Western Governor University, Salt Lake City, Utah Year of Graduation: 2025

Work experience:

Walmart Electronics department- Duration January 2015- May-2016

Provided excellent customer service by assisting customers with product inquiries, recommendations, and purchases.

Demonstrated in-depth knowledge of electronic products and their features to educate customers.

Operated cash registers and processed transactions accurately.

Managed inventory and ensured proper pricing and labeling of products.

Collaborated with team members to maintain a clean and organized sales floor.

IT Support GTS Technology Solutions, Dallas Texas Duration: May 2024 – current

Provided technical support to end-users, resolving hardware and software issues promptly and effectively.

Assisted in the setup, configuration, and maintenance of computer systems and peripherals.

Conducted troubleshooting and diagnosis of network connectivity problems.

Assisted in the installation and configuration of software applications.

Contributed to the documentation and maintenance of IT policies, procedures, and knowledge base.

IT technician reconnect, grapevine Texas: May 2018-February 2024

Reconfigure and reimage major different operations systems such as Linux, macOS, windows

Troubleshoot hardware and software issues!

Replaced internal ad external hardware on servers and PCs

Helped build network layout plans

Skills:

Web development (HTML, CSS, JavaScript)

Programming languages (Python, Java)

Networking

Cybersecurity

Database management

Problem-solving and analytical thinking

Communication and collaboration

Microsoft excel.

Microsoft word

Microsoft access

Microsoft powerpoint

Microsoft Visio

Microsoft access

Achievements:

Developed a web application that streamlined internal processes, resulting in a 30% increase in efficiency.

Employee of the month (limitless connections)

Reached a goal of three million tested and refurbished unites per 3 months(reconnext)

References: Available upon request

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