Customer Service Data Entry

ANDREA RODRIGUEZ

*********@*******.*** 956-***-**** 1509 Sarazen Court, Laredo, Texas

Experienced Customer Service and Sales Professional with over 20 years of

SUMMARY expertise in delivering exceptional service, driving sales growth, and resolving

customer issues effectively. Proven track record in fostering positive customer

relationships, managing conflict resolution, and achieving high satisfaction rates.

Skilled in identifying customer needs, providing tailored solutions, and exceeding

sales targets. A dedicated, detail-oriented professional with a passion for improving

customer experiences and contributing to business success.

WORK

EXPERIENCE

Buffalo Wild Wings shift Manager June 2014-2020

Supervise Daily Operation over 20+ emplyoyees

Providing Excellent Customer Service

Handling Customer Complaints and Conflict Resolution

Staff Management and Training

Monitoring Inventory and Resources

Food Representative September 2020-

Customer Engagement and Service: Present

Sales and Product Promotion

Handling Customer Orders and Inquiries

Maintaining Display and Stock Levels

Addressing Customer Concerns and Issues

EDUCATION

Associates in Business Management

Laredo Community College

« Major in Business Management

Associates in Accounting

LaredoCommunity College

« Major in Applied accounting

KEY SKILLS

« Office Suite software. + Problem solving.

+ Data entry. + Customer service.

¢ Organizational and time + Attention to details.

management skills. « Fluent in English

* Corporate communications.

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