Amaria Myles
*************@*****.***
**** ****** ***** ****** *****, FL 33619
SKILLS
Inbound and outbound calling
Customer service
Cash handling
Cooking/Food handling
Food preparation
Serving experience
Leadership
Warehouse Experience
Food service
EXPERIENCE
03/2021-06/2022 Customer Service Representative, Burlington – Tampa, FL
Provided correct information about products and services to customers.
Adjusted bills and refunded money to solve customers’ service
Conducted regular follow up calls with customers after resolving their issues.
Answered inbound calls, chats, and emails to help customer service.
Informed customers about billing procedures, processed payments, and provided payment choice setup aid.
07/2022-01/2023 Customer Service Cashier, Winn Dixie – Tampa, FL
Provided correct information about store items and deals.
Refunded money to solve customers’ service
Issued receipts, refunds, credits or change due to customer.
Maintained cleanliness of checkout area including countertops, registers, and floors
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
01/2022-04/2024 Server, Waffle House – Tampa, FL
Established menu knowledge, and built rapport with customers
Aided coworkers in rush-hour periods by taking extra customer orders and bringing out prepared dishes
Issued receipts, refunds, credits or change due to customer.
Maintained cleanliness of checkout area including countertops, registers, and floors
Created a welcoming and positive environment to make guest feel at home.
01/2022-04/2024 Warehouse Associate, amazon picker– Raleigh,nc
Pick the item and proceeded to pack item
Issued receipts, refunds, credits or change due to customer.
Maintained cleanliness of checkout area including countertops, registers, and floors
Scan item and placed item in the bin to ship off
EDUCATION
Graduated 05/2022 Diploma, Brandon high school- Brandon, FL