Customer Service Data Entry

DYLAN SIMON

Eugene, Oregon *****

580-***-**** - ***************@*****.***

SKILLS

PROFESSIONAL SUMMARY

Highly analytical and effective communicator with exceptional teamwork skills and a proven ability to adapt swiftly to new environments. Primary goal is to contribute to team success while further developing professional skills. Positive attitude and strong commitment to continuous learning and growth. Eager to take on new challenges and make a meaningful impact.

WORK HISTORY

Pharmacist support Customer Service

Insurance Verification Verifying orders

Data Entry Answering customer questions

Stocking shelves OTC Recommendations

Inventory counting Collaboration and Teamwork

08/2021 to 08/2024 Pharmacy Clerk

Cotton County Drug – Walters, OK

• Provided positive customer service in person & on the phone answering questions and submitting prescriptions.

• Verified prescriptions have the appropriate educational materials for the customer.

• Skilled at working independently and collaboratively in a team environment.

• Excellent communication skills.

• Proven ability to learn quickly and adapt to new situations.

• Maintained sanitary conditions in pharmacy to guarantee the prescriptions are distributed safely.

05/2022 to 08/2022 Lifeguard

Walters Swimming Pool – Walters, OK

• Learned and maintained proficiency in first responder skills such as Red Cross Lifeguard Certification and CPR to offer individuals in distress optimal support.

• Maintained a clean and safe facility, performing necessary cleaning tasks every 3 hours to ensure the chlorine levels were not high enough to damage skin.

• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.

• Assisted in teaching swim lessons to youth to understand the fundamentals of swimming

EDUCATION

01/2020 to 07/2021 Office & Program Assistant

Cotton County OSU Extension – Walters, OK

• Managed incoming calls and communications providing customer service to people from the county.

• Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.

• Assisted with preparing supplies to conduct programs and events for 4-H and agricultural education.

• Recorded educational videos to encourage family activities during COVID and helped with taking pictures.

• Assisted with planning and coordinating day-to-day and special program activities.

Expected in

06/2027

Sociology

University Of Oregon - Eugene, OR

05/2023 High School Diploma

Walters High School - Walters, OK

GPA: 3.6

Contact this candidate