Delivery Driver Service Representative
Resume:
LASHAWN MIDDLETON
Washington, DC ***** 202-***-**** ****************@*****.***
Communication
Problem Solving
Adaptability
Organization and time management
* ***** ** ***** *** Marketing
Delivery Driver, 06/2021 - Current
Amazon – Lanham
Confirm and promptly deliver customer packages in a timely manner Communicate with hub regarding discrepancies with customer orders to ensure prompt delivery Strategically place packages to reduce theft
Troubleshoot address errors and confirm adjusted delivery data Create positive customer experience by meeting delivery deadlines. Project Assistant - Remote, 06/2022 - 08/2024
Robert Half Legal – Covvington Georgia
Enhanced team communication by scheduling regular meetings, preparing agendas, and taking detailed minutes.
Provided exceptional support to project leads through daily communication, follow-up on action items, and proactive problemsolving.
Managed procurement processes by creating purchase orders, obtaining approvals when required, following up with suppliers to ensure timely delivery. Ensured consistent application of company policies, procedures, templates, tools throughout each stage of the project lifecycle.
Customer Service Representative, 04/2019 - 06/2021 National Law Enforcement Museum – Washington
Greet customers with a warm and welcoming attitude PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
Processed cash transactions effectively in a busy environment Provided solutions and answered questions of customers in a professional manner Replenished merchandise and maintained a tidy workspace. Job Title, 10/2017 - 04/2019
Breakthrough Montessori – Washington
Collaborated with Administrators and teachers to determine academic needs of students Facilitated group sessions and provided one-on-one for special needs students Collected data to track student progress and growth. Diploma: 06/2006
Spingarn Senior High - Washington, DC
Employee of the month 2020
Teacher of the month 2018
EDUCATION
AWARDS
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