Business Process Pega Developer
Resume:
Ramya Pediredla
Pega Developer
Contact
****************@*****.***
Profile Summary
8+ years of professional experience with close to 5 Years of relevant Pega experience and Expertise in building enterprise applications using Pega PRPC 7.X, 8.X and web applications.
Expertise in Full Implementation cycle including Business Process Modelling, Design, Development, Integration, Deployment and Maintenance.
Experienced working in agile methodologies.
Hands on experience in design and development of Class structure, Activities, Flow Rules, Security, User interface, Integration Connectors & services, Agents.
Hands on experience on debugging tools such as Tracer, PLA, Clipboard.
Research-oriented, motivated, proactive with strong technical, analytical and interpersonal skills.
Education
JSS College of Pharmacy
(sep 2011- May 2013)
Master’s in pharmacy
Vignan college of Pharmacy
(Aug 2007 – May 2011)
Bachelor’s in pharmacy
SKILLS
BPM platform/versions
Pega,7.x and 8. X
Server Side
Tomcat, WebSphere
DB
Oracle 11g, MySQL.
Domain
Insurance, Health Care, Retail
Others
HTML, XML, AS/400, DB/400, RPG, CLLE
CERTIFICATIONS
August 2021
Pega Certified Senior System Architect (CSSA Pega – 8.4)
March 2020
Pega Certified System Architect (CSA Pega – 8.2)
Name of the Project: Con Edison
Duration
Jan 2023 to Till Date
Role
Onshore Technology Specialist
Project Type
Development
Technology
Pega V 8.6
Employer
Coforge Technologies
Solution
Overview
ConEdison utilizes Pega for case management and reporting for multiple internal processes, including meter appointments, addressing claims, and items identified by the Public Service Commission. Pega's utilization of automation, email listeners, and reporting have helped increase transparency and efficiency for ConEdison's work flow.
My Responsibilities
Interacting with clients and business analysts for requirement gathering.
Developed a completely new case type called shared meter to meet Business needs.
Involved in fixing the bugs in existing applications.
Provided better solution, designed and coded the new case type Shared meter to meet complex calculations.
Coded the integrations from pega CXS application to CCB for CCB for case creation.
Involved in end to end SDLC process right from design, development and deployment
Name of the Project: Sandiego Gas & Electric
Duration
Sep 2022 to Dec 2022
Role
Onshore Technology Specialist
Project Type
Development
Technology
Pega V 8.6
Employer
Coforge Technologies
Solution
Overview
San Diego Gas & Electric basically leveraged Pega work flow meeting the customer demanding with respect to online subsidiaries .
My Responsibilities
Interacting with clients and business analysts for requirement gathering.
Involved in Deployments, product rules, and release notes.
Involved in interactions with stakeholders to discuss functional requirements.
Provide solutions to critical errors and exceptions based on client requirement.
Implemented BIX for this client. Did an entire set up and coding for unzipping of pega extract files
Coded schedulers for BIX extract.
Did Bug fixing for the defects reported in SIT environment.
Name of the Project: North West Mutual, WI
Duration
Jan 2022 to July 2022
Role
Software Engineer
Project Type
Development
Technology
Pega V8.3
Employer
Infosys
Solution
Overview
North West Mutual leveraged pega work flows to implement the case life cycle for their health claims.
My Responsibilities
Did a POC for in understanding DX API and implemented the same for client needs.
Helped in handling the SAML integration for SSO.
Involved in understanding the current life cycle claim platform and converting into specific pega work flows.
Involved in designing, building and validating User Interfaces using sections.
Designed and implemented with end-to-end stage-based case management.
Interacted with clients and business analysts for requirement gathering.
Debugged using Performance tool, Rules Inspector, pega Logging and Clip Board.
Implemented security for application using privileges, access roles, access roles to objects and security management.
Name of the Project: Smuckers NJ
Duration
April 2021 to Dec 2021
Role
Pega Developer
Project Type
Development
Technology
Pega V8.4
Employer
Wisegen INC
Solution
Overview
Speed to Revenue – Built on Pega 8.4
This application enables to manage the entire hiring process across multiple geographies.
It takes care of End to end workflow, SLAs, and staffing status for all stakeholders, Demand corrections and validation, release for staffing, Candidate identification with AI and shortlist, Automated allocation of supply & demand, Dashboards based on user
My Responsibilities
Involved in creating high-level class structure, case types, data types.
Worked on REST integration to get the Candidates data from Data warehouse and multiple data sources.
Created independent background process to pull the hiring requirements from data sources and create cases in the application.
Managed team on onsite and offshore to help them deliver their user stories and resolve impediments.
Worked with Product owner for each sprint in finalizing the requirements technically and pointing the User stories accordingly.
Participating in Sprint Reviews, Retrospectives.
Name of the Project: CVS Richardson
Duration
Oct 2019 to Apr 2021
Role
Pega Developer
Project Type
Development
Technology
Pega 7.4
Employer
WiseGen Inc (implementing partner zenpact)
Solution
Overview
Prior Auth Application:
This is customer facing application which provides a platform to accept incoming requests from upstream applications, validates the incoming requests and massages the data as per the needs of downstream applications and routes the cases to fulfillment/downstream applications. Basically engaging pega as platform to handle the prior Auth requests.
My Responsibilities
Understanding the business requirements and use cases.
Involved in creating high-level class structure, work types and required data types.
Involved in building a new Unified Portal for Call center users to enhance over all case resolution times and increased over all customer satisfaction.
Worked on JMS listener to fetch Deceased Certificates and pass it to downstream application (MARLIN) for further processing.
Worked on File listener to process various Prior Auth cases placed by a upstream application.
Worked on creating new flows, Data pages for launching new service cases.
Worked on creating consistent UI across multiple service cases by leveraging dynamic layouts and made sure they are ADA compliant.
Name of the Project: Blue shield of California, El Dorado Hills, CA
Duration
JUN 2019 to Oct 2019
Role
Pega Developer
Project Type
Development
Technology
Pega 7.2
Employer
WiseGen Inc (Implementing partner HCL)
Solution
Overview
Blue shield of California – Unified Desktop–
This is a call center application which provides a platform to accept calls from both Members and Providers. It integrates to Source of truth Facets application over REST to get the member records and other BCS customer specific data. It is built on Pega Customer Service application.
My Responsibilities
Worked on REST integration to get the data from Facets application.
Worked on creating new flows, Data pages for multiple intents.
Worked on creating consistent UI across multiple intents by leveraging dynamic layouts.
Well versed in using Tracer, Clipboard and Logs for debugging the issues.
Participating in multiple calls with business analysts to understand the requirements for various epics, user stories.
Participating in Sprint Reviews, Retrospectives.
Baxter International Inc
Duration
MAR 2016- June 2019
Role
As/400 developer /Pega Junior developer
Project Type
Development
Technology
As/400, CL 400, RPG, Pega 7.2
Employer
WiseGen Inc/Ness Technolgies
Solution
Overview
Large Group Renewal Application
Large Group Renewal application is a Health insurance renewal system for the companies where more than 50+ employees work.
LG Renewal application is an extension of LG Retail application, where initial health insurances are sold to the companies. LG Application frame work was bult using As/400 technology with a surround code being Pega as one of the downstream application
My Responsibilities
Understanding the business requirements and use cases.
Worked as As/400 developer.
Developed UI using As/400 studio, developed code using RPG and CL programming languages
Developed MQ set up back in AS/400 and later worked on Pega side as a junior developer.
Involved primarily understanding the MQ feeds
Did minor developments on Pega UI
Enhanced Pega skills in development.
Contact this candidate