Sharon McCombs
Los Angeles, CA 95823
***************@*****.***
Objective
Versatile and dedicated professional with extensive experience in office clerical support and healthcare assistance. Adept at managing administrative tasks and providing compassionate care to elderly and disabled individuals. Seeking a position in either office clerical or healthcare settings where I can utilize my skills in organization, communication, and caregiving to contribute effectively.
Skills
Proficient in Office Suite (Word, Excel, Outlook, PowerPoint, Access), Google Docs, Google Sheets
Experienced with QuickBooks, Citrix, Workday, Okta, Slack, and Point Click Care
Data Entry: Alpha/Numeric 12,000 kph; Typing Speed: 55 wpm
Strong multi-tasking and prioritization abilities
Experience in customer service, healthcare assistance, and administrative support
Knowledgeable in Parkinson’s care and other healthcare needs
Reliable transportation with insurance; willing to travel
Experience
Empire Care SLS
May 2023 – Current
Companion/Caregiver
Provide care for a 96-year-old catheter patient, assisting with daily needs including light housework, medication administration, bathing, grooming, companionship, and transportation.
Attend appointments with the patient and offer support as needed.
Ensure the comfort and well-being of the patient, demonstrating a passion for elderly and disabled care.
City Creek Post-Acute
Sacramento, California
November 2022 – May 2023
Activities Assistant
Conducted room visits and assisted residents with daily activities.
Introduced residents to facility activities and provided in-room snacks and activities.
Delivered newspapers and mail to residents and documented daily activities.
Insomnia Cookies
November 2022 – May 2023
Delivered cookies to customers and managed storefront operations at Golden 1 Stadium.
Handled baking, phone orders, and cashier duties, providing excellent customer service.
DoorDash Essentials
St. Paul, Minnesota
November 2020 – July 2021
Operations Specialist
Managed order receipt, product check-in, and warehouse organization.
Coordinated with Caviar and performed various operational tasks.
IC System
Vadnais Heights, Minnesota
May 2017 – July 2021
Consumer Financial Representative/Automated Credit Dispute Verifications Representative
Resolved consumer delinquent accounts and handled written dispute responses per legal requirements.
Consumer Utility Partners
Atlanta, Georgia
July 2014 – March 2016
Customer Service Representative
Followed up with customers regarding utility bills and adjustments and facilitated third-party verifications.
Square One Consulting LLC
Fridley, Minnesota
September 2009 – Current
Telephone Representative (Independent Contractor)
Conducted survey and delegate calling for DFL delegates.
Breaking Free
Rochester, Minnesota
October 2008 – March 2014
Facilitator
Worked with probation and human trafficking task force; handled mail sorting and record-keeping.
Education
Saint Paul College
St. Paul, Minnesota
Human Resources Associate of Applied Science Degree and Word Processing/General Office
Graduated: May 2014
GPA: 3.35