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Customer Service Nursing Assistant

Location:
Saint Paul Park, MN
Salary:
19
Posted:
September 29, 2024

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Resume:

Meredith Olson

Financials, Certified CAN, Quality Leader

Profile

I believe it is not always what you did in the past, it is about your personality, ability to keep learning, confidence and applying yourself to any career. The objective of any company's operations is having goals to be the best at what they do and succeeding at it. Something I have always applied to my success is - always stand out and make a difference, leader by example, obtain knowledge, set goals and to take ownership of everything you do.

Sincerely,

Meredith Olson

Contact

PHONE:

651-***-****

EMAIL:

***************@*****.***

Hobbies

Singing

Camping

Vacationing

Arts &Crafts

EDUCATION

Anoka Technical College

[Dates From] - [To]

[It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.]

[School Name]

[Dates From] - [To]

[It’s okay to brag about your GPA, awards, and honors. Feel free to summarize your coursework too.]

WORK EXPERIENCE

Fairview MHealth CNA - Certified Nursing Assistant

02/2022-

Assists in transfer/positioning and mobility of patients

Assists with ADLs and general patient care: includes bed baths, tub baths, showers, setting up patients doing their own bath, brushing teeth/dentures, combing hair, shampooing hair, shaving, dressing patients, changing diapers, measuring and recording I and O, taking/recording vital signs, ambulating patients, transporting patients to tests and procedures, emptying linen and trash, doing hi/lo controls on glucose monitors, weighing patients, turning patients, feeding patients, changing beds, toileting patients, getting patients up in chairs as needed, sitting with confused or agitated patients, reporting to RN any abnormal findings, answering call lights, holding/rocking pediatric patients, assisting with lefts/transfers, packing up patient belongings for discharge or transfer.

Takes/records routine vital signs.

CapitalOne – Customer Protection SR. Coordinator

07/2021-02/2022

Incoming Calls, Fraud Department. I review accounts for possible fraud or account takeover, as well as account phishing. Use of 22 platforms to complete the due diligence of Identity Verification. PPP Loan Fraud with Co-vid. Account transfers, payments, Zelle payments. Completion of All Fraud documents and forward them to the appropriate Department, Such as the Investigation Team.

Belgarde Property Management- Assistant Manager/ Accounting

10/2019- 07/2021

Assisted in managing a 356 unit multi-complex, I do all financial reports, delinquencies, collections with an outside firm, rent roll, leasing, notices, maintenance orders, monthly apartment turn schedule, orders, vendors, resident complaints.

Hennepin County Foster Care – Foster Child Provider

10-2014 – 06/2019

Foster care provider for Hennepin and Anoka County. Licensed in Anoka County although children are with Hennepin County. I provided daily cares for toddlers as well as transportation and supervision to their Supervised Visitations. Court hearings, Training for Trauma in youth. This was a next of kin situation and the Bio Parents were unsuccessful in completing tasks requested. We completed Our family with Finalizing their Adoption. We now have a complete family.

SKILLS

Credit Union (6 years) Customer Service (10+ years) • Call Center (5 years)

Property Management (3 years) • Financial Report Writing ACH (5 years)Accounts Payable Bookkeeping (2 years). Accounts Receivable Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) Oracle (10+years) Cash handling (10+ years) Order entry (5 years) Management (5 years) Fair Housing regulations (3 years) General Ledger Accounting (2 years) Journal Entries Account Reconciliation (5 years) Bank Reconciliation (3 years) Balance Sheet Reconciliation (3 years) Office Management (5 years) Yardi (1 year) Financial Statement Preparation (6 years) Marketing (2 years) Tax Experience (5 years) Time Management Certified Nursing Assistant (Less than 1 year) Human Services Technician (1 year) 10 key typing (10+ years) Billing (2 years) Financial Analysis



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