Customer Service Quality Control
Resume:
April Pringle
Willimantic, CT *****
*************@*****.***
WWW: https://bold.pro/my/april-pringle/475r
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to take on new challenges and quickly master new skills while working effectively unsupervised.
Skills
Chemical Handling
Trash Collection
Detail-Oriented
Quality Control
Basic Mathematics
Reliable and Dependable
Team Collaboration
Customer Complaint Resolution
Production Support
Hazardous Material Handling
Regulatory Compliance
Customer Service
Equipment Maintenance
Problem-Solving
Crew Safety Techniques
Education and Training
February 2003
Westover Job Corps Chicopee, MA
GED
Experience
January 2024 - Current
ADUSA - Manchester, CT
Sanitation Worker
Picked up and transported recyclables and trash from various locations to appropriate disposal facilities.
Disassembled equipment for cleaning and reassembled to restore performance.
Reduced cleaning time significantly while maintaining company quality standards.
Sanitized floors and walls to protect workers.
December 2019 - October 2022
Wendy's Fast Food - Southington, CT
Crew Team Member
Assisted management with inventory control and stock ordering.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Drove team success by quickly completing assigned tasks.
Took orders from patrons and input selections into store computer system.
March 2016 - June 2019
Edwards Answering Service - Rockville, CT
Telephone Operator
Took messages from callers and accurately relayed details to intended staff.
Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
Utilized paging technology within organization to connect quickly with key people.
Developed strong professional relationships with employees and clients through effective customer service skills.
April 2013 - July 2015
Pizza Hut - Wethersfield, CT
Shift Manager/Key Holder
Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Successfully managed the implementation of standardized bank deposit and security procedures for efficient store opening and closing processes.
Assisted customers with locating and securing desired products.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Contact this candidate