Medical Assistant Customer Service

Cynkalya Anderson

Jackson Tn, TN 901-***-**** ********.****@*****.***

Certified Clinical Medical Assistant student expected to graduate by October 2024 with 12+ years of professional experience in softline associate, code reader, and assembly worker. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures. CORE COMPETENCIES

Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control Medical: Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving, Organized and Efficient, Detail-Oriented Worker, Quick Learner, Effective Team Leader, and Adaptable to Change PROFESSIONAL EXPERIENCE

Home Depot Jackson, TN Apr, 2023 - Present

Sales Associate

● Assisted customers in finding products

● Managed inventory and restocking

● Provided excellent customer service and resolved customer complaints Neo Jackson, TN Oct, 2021 - Jan, 2022

Assembly Worker

● Assembled products according to specifications

● Maintained clean and safe work environment

● Inspected assembled products for quality and adherence to customer specifications Kellogg Jackson, TN Mar, 2019 - Oct, 2021

Line Leader

● Supervised production line operations

● Ensured production goals were met

● Maintained high standards of quality control, hygiene, and health and safety EDUCATION/CERTIFICATIONS

Certified Clinical Medical Assistant Stepful National HealthCareer Association 2024 High School Diploma Liberty Technology Jackson, TN 2010

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