Customer Service Maintenance Manager

Eddie Lee

Houston, TX 346-***-**** *********@*****.***

Skills Objec,ve:

Results-driven and seasoned apartment maintenance manager with over three years of experience with HVAC system management seeking a challenging role where I can leverage my experLse to ensure the efficient operaLon and maintenance of residenLal maintenance. Proven track record of effecLvely leading maintenance teams, implemenLng prevenLve maintenance programs, and resolving complex HVAC issues to enhance resident comfort and saLsfacLon. Dedicated to upholding safety standards, opLmizing budgets, and delivering excepLonal customer service in a dynamic apartment community environment. Experience:

R.E.M. Living Make-Ready/ Service December 2021-Current

• Maintain curb appeal; keep grounds and dumpster enclosures clean

• Trash out and prepare move outs for turning process

• Maintain pool and document chemical reading on daily basis

• Responsible for repair and maintenance of heaLng, venLlaLon and air condiLoning systems. This includes troubleshooLng HVAC issues, performing regular inspecLons, and ensuring compliance with safety regulaLons.

• Document exterior and interior preventaLve maintenance on a daily basis

• InteracLng with residents for maintenance request

• Overseeing relaLonships with external vendors, contractors, and service providers for maintenance and repair work.

• Complete all electrical and plumbing, trim, and drywall work needed to ensure apartments are housing compliant and ready for move ins BGSE Staffing Agency Porter/Make Ready May 2021 – December 2021

• Maintain curb appeal

• Trash Outs/ Move Outs

• Prepare “Make Ready” checklist and completed daily

• Prepare monthly “Make Ready” supply list

• Keep maintenance shop organized

Educa,on:

General Equinity Diploma 2008

Garden City Ammonia Program 2016

HVAC Technician CerLficaLon 2016

Industrial RefrigeraLon Training 2016

Mainstream Engineering CorporaLon & EPA Clean Air SecLon 608 2023

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