Customer Service Accounts Receivable

April May - Medical Billing

801-***-**** *********@*******.***

PROFESSIONAL SUMMARY

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Detail-oriented with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player.

SKILLS

Tracking spreadsheets

Accounts receivable experience

Accounts receivable management

Payment tracking

Medical coding knowledge

Claim submission and processing

Customer Service

Problem-solving abilities

Effective multitasking

Basic Office Skills

WORK HISTORY

BILLING ASSISTANT 12/2019 to 09/2024

Alpine Recovery Lodge - Alpine, UT

Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.

Identified, researched, and resolved billing variances to maintain system accuracy and currency.

Improved billing accuracy by diligently reviewing and verifying invoice data before submission.

AGENT 05/2019 to 12/2019

ROI Solutions - American Fork, UT

Helped customers order parts and pieces for personal machinery.

Assisted customers with identifying mechanical problems on equipment.

CUSTOMER SERVICE REPRESENTATIVE 12/2018 to 05/2019

G4S - Lindon, UT

Remote tech support for office cash machines that would get bills and coins jammed.

Calculate cash and facilitate business till management.

ROADSIDE ASSISTANCE ADVOCATE 12/2014 to 10/2018

Dialogdirect - American Fork, UT

Worked effectively with fellow team members to coordinate effective solutions to any question or concern.

Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.

EDUCATION

Mountain Land Applied Technology Center - Orem, UT

Medical Office Administrative Assistant

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