Customer Service Delivery Driver
Resume:
Lacey Ferguson *************@*****.***
Cleburne, TX 76031
Work Experience
Delivery driver
NAPA Auto Parts
February 2023 - Present
Performed timely and accurate deliveries of auto parts to customers' locations, ensuring orders were fulfilled promptly and correctly. Managed delivery routes efficiently, optimizing schedules to meet customer demands and deadlines. Maintained a high level of customer service by addressing inquiries and providing assistance with product information. Demonstrated strong problem-solving skills in resolving delivery discrepancies and ensuring customer satisfaction. Back of House
Chick-fil-A
December 2021 - November 2022
Responsible for ensuring efficient and timely operation of the back of house area in a fast-paced restaurant environment. Maintained cleanliness and organization in the kitchen, handling food preparation tasks with attention to detail and hygiene standards. Collaborated with front of house team to ensure seamless service and customer satisfaction. Demonstrated strong teamwork skills in a high-pressure setting, contributing to the overall success of the kitchen operations.
Assistant Manager
Dollar General
July 2019 - November 2022
Oversaw daily store operations, including inventory management, employee supervision, and customer service in a retail setting. Implemented strategies to achieve sales targets, optimize merchandising displays, and enhance overall store performance. Led a team of employees by providing guidance, training, and support to ensure high productivity and efficiency. Maintained a positive work environment by resolving conflicts, addressing issues promptly, and fostering teamwork among staff.
Education
CLEBURNE HIGH SCHOOL
High School
August 2000 - May 2004 • Cleburne, TX
Normal high school academic classes
Skills
Delivery Services Time Management Customer Interaction Route Optimization Product Knowledge
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