Customer Service Data Entry

Alyssa Lopez

**** ******* **, ********* ***** CO 80130 Phone

720-***-****

OBJECTIVE

To obtain a challenging position within your company SUMMARY

Highly personable, detailed oriented Customer Service professional with experience in money handling, communication, problem solving, and critical thinking PROFESSIONAL EXPERIENCE

Health One Ambulatory Surgical Centers (Central Business Office Specialist) April 2022-Present

Assist Patients with billing/Insurance questions, file claims with Medicare Advantage plans/Supplemental Medicare plans, monitors claim status and makes sophisticated decisions as to how to work claim denials/appropriate appeals. Work closely with insurance representatives/Insurance systems.

Use programs such as Adobe PDF, Outlook, Excel, Provation, EZ Chart, Avality. Alpha Recovery Corp

Collection Specialist

April 2021-April 2022

Assist consumers with financial debt, resolving delinquent accounts. I use programs such as, Latitude, Transunion software (TLOXP), and excel Empower Retirement

Associate Client Service Manager

November 2019-March 2021

Helped customers with questions and website errors Used customer service skills to help clients to best of my ability Problem solving, money handling

Used Excel, Outlook, Adobe PDF

SKILLS:

Customer Service, Problem Solving, Data Entry, Microsoft Word, Effective Team Building, Positive Attitude, Detailed Oriented Communication, Impactful Customer service EDUCATION

Eagle Academy- Lone Tree, CO

Graduated 2018 / 4.0 GPA

Awards

High Honor Roll

Kindness Award

Leader Ship Award

Forensics, Astronomy, and Economics Awards

REFERENCES

Sadie Cathcart 720-***-****

Claudene Allen 720-***-****

Jazmine Martinez 720-***-****

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