Call Center Representative

LEONARD DAVIS

214-***-**** ***********@*****.***

As a hands on person I would like to expand my capabilities by learning more trades. I am a fast learner and I would just like a chance to become a part of your company. Sonic

Assistant Manager August 2023 - October 2023

• Facilitated opening and closing procedures

• Managed employee schedules and all other duties

Employment Solutions

Call Center Representative December 2023 - Present

• Responsible for addressing inbound customer inquiries

• Establishing accounts

• Initiating settlement agreement and processing payments O. Trevino Construction

Lead laborer June 2018- June 2020

• Lead crew in highway road construction

• Breakdown, disposal, and laying new pavements

• Monitor crew to insure all safety precautions are taken and jobs are done safely Amazon

• Delivery driver June 2020- October 2021

• Pick up, load delivery truck, and deliver packages daily

• Be sure proper documents are done for proof of deliver

• Maintain clean truck

Uber/Lyft

• Driver October 2021

• Provide safe, timely rides to people

Education

Thomas Jefferson high school -1997 Graduate

Accommodations

• I have received several customer service awards for going above and beyond to insure customer satisfaction.

Contact this candidate