Client Retention Human Resource

Roger Young

San Jose, CA *****

415-***-**** - **************@*****.***

Professional Summary

Positive thinking person with proven record of accomplishment in Corporate Sales, Accounts Receivables, Security, Alarm Sales and Human Resource management during an Established career. Driven and ambitious dedicated to continuous business improvement and Client Retention and Customer Trust.

Skills

Sales

Client Retention

Sales Analytic

Judgment and Decision Making

Profit and Loss Management

Effective Communicator

Salesforce Experienced

M/S 360

Relationship and Team Building

Leadership and People Development

Work History

01/2024 to Present

Solution Advisor

ADT Alarm Company. – San Jose, United States

Active Sales Duties

Sales Communication

In Top three Consistently.

Building Customer Trust and Problem Solving

Salesforce Utilization / Leads/ Accounts/ Opportunities/ Quotes/ Reports/ Lists

Resolved issues and recommended actions based on customer needs and Company Goals.

03/2006 to 11/2023

President / Manager / HR Director

Bridgeport Financial Inc. – San Jose, United States

Employed Sales strategies and Goals.

Review Statistic and Analytic so proper and goals where set.

10/1983 to 12/2005

Director of Operations

Collection Bureau Of San Jose (CBSJ) – San Jose, CA

Oversaw day-to-day production activities in accordance with business objectives.

Defined, implemented and revised operational policies and guidelines.

Worked with Director of Sales to help clients get Maximum return.

07/1997 to 08/2001

QM /Owner/Operator

United International Security – Santa Clara, CA

Managed day-to-day business operations.

Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Education

Business Administration

San Jose City College - San Jose, CA

Administration of Justice

West Valley College - Saratoga, CA

Knowledge and use of:

QuickBooks

SalesForce

Microsoft 360

Community Balance

I have coached young people to reach their goals to reach the NFL to Major League Baseball. To guild, mentor and help our youth on and off the field is so rewarding when they reach their goals. I have building successful Teams based on open Communication and trust.

Contact this candidate