Operations Manager Customer Service
Resume:
Jimmy Pennington
Rayville, Missouri *****
*******.**@*****.***
Skills
Process Improvement
Business Development
Customer Service
Production
Labor Relations
People skills
Sales Methods
Ability To Solve Problems
Customer Satisfaction
Sales Process
Microsoft Office Suite
Operations Management
Financial Oversight
Customer Delivery
Manage Safety
Flexible Schedule
Professional Summary
Accomplished Operations Manager with strong record of business leadership and continuous improvement. Monitors performance and identifies issues to implement new technologies and optimize resources. Results-driven leader with skills in budget management and supply chain practices.
Experience
February 2024 - Current
Aadvark Movers LLC - Kansas City, Missouri
Operations Manager
September 2010 - January 2024
All My Sons Moving & Storage - Kansas City, Missouri
Operations Manager
Conducted staff meetings to review work activities and drive continuous improvement.
Built dynamic working relationships with team members and support departments to achieve cross-functional objectives.
Boosted sales through successful advertising campaigns.
Dispatched teams.
Payroll
Logistic of the operation.
Prepared team schedules with focus on maintaining optimal employee coverage for business needs.
Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.
Organized regular inventory counts to keep records accurate and identify supply needs or loss points.
Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions.
Maintained financial and administrative controls, accurately tracking funds and keeping records current.
Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues.
Reviewed operations regularly to identify and capitalize on opportunities to eliminate waste.
Education
Polo High. Polo, Missouri
High School
Language
English
Native
Contact this candidate