Product Development Continuous Improvement

Coaching and Mentoring:

Coaching team members, new employees, and clients to achieve continuous improvement and business success. Business Development:

Identifying and developing new business opportunities to scale a business. Training and Development:

Conducting workshops, training sessions, group, and one-on-one coaching for clients, group coaching for team members, and new employees.

Product Vision and Strategy:

Defining product vision, strategy, and roadmaps from vision to launch. Requirement Gathering:

Collaborating with stakeholders to gather and prioritize requirements, and writing detailed user stories. Communication with Team & Stakeholders:

Building strong relationships through clear written and verbal communication, and facilitating meetings and presentations to keep everyone informed and engaged throughout the product lifecycle. Continuously improving through feedback and reflection.

Performance Metrics:

Monitoring key metrics for product success and optimization. Risk Management:

Identifying and mitigating risks during product development to keep projects on track and meet deadlines. Market Research:

Understand industry trends and customer needs.

Agile Leadership:

Lead teams in an agile environment, implementing Scrum methodologies to streamline development. P R O F I L E S U MMARY

Accomplished professional with 11+ years in product development, project management, and business coaching. Launched and scaled an educational resource business, boosting annual revenue by 120% through strategic marketing, customer engagement, and upselling. Proven expertise in managing both product and project lifecycles, from requirements definition to post-deployment support. Certified Professional Scrum Product Owner, skilled in leveraging agile methodologies to enhance team efficiency and project delivery. Recognized for strong communication, leadership, and mentoring abilities, with a focus on driving continuous improvement and translating complex customer needs into actionable product requirements. P R O F E S S I O N A L S K I L L S

Product Vision & Strategy

Stakeholder Management

Digital Marketing

Product Backlog Management

Data-Driven Decision Making

Project Management (SDLC, PLM)

Market Research & Competitor Analysis

Agile Methodologies (Scrum, Kanban)

Innovation & Product Development

Cross-Functional Team Leadership

KPI Analysis & Performance Tracking

Strategic Planning & Execution

C O R E C O M P E T E N C I E S

Y E L I Z B I L G I

*****.*********@*****.*** 630-***-**** Carol Stream, IL LinkedIn Website Portfolio A Product owner, Product management, Product development, Agile methodology, Scrum, User stories, Product roadmap, Requirements gathering, Product strategy, Stakeholder management, Project management, Product backlog, Product delivery, User experience, Market research, Competitor analysis, Product vision, Product planning, Data analysis, Data-driven decision making, Cross-functional teamwork, Prioritization, Release management, Product performance tracking, Customer feedback, Product usability, Problem-solving, Software development, Programming languages, Coding, Web development, Algorithm design, Debugging, Software testing, Database management, Agile methodology, Project management, Object-oriented programming, Version control, Front-end development, Back-end development, API development, Mobile development, Cloud computing, Machine learning, Artificial intelligence, Data analysis, ing, Communicatcationion skills, Leadership, Technical acumen, creaity, analytical skills, communication, research, decision making, flexibility, customer service, creative, leadership, initiative, team player, organizational skills, negotiation, strategic thinking, analytical, E M P L O Y M E N T H I S T O R Y

Chief Product Officer

Yelicious LLC, Carol Stream, IL

Jan 2018 - May 2024

Transitioned the Busy Activity Binder from a digital offering to a physical product and expanded with a membership site, which resulted in a 60% growth in the subscriber base within six months. Negotiated the lucrative sale of the business in May 2024. Liaised with stakeholders to comprehensively define scope, including requirements, budgets, milestones, and deadlines. Designed UI/UX interfaces, marketing materials to increase brand recognition and test cases to reduce bugs. Actualized ideas in coordination with development teams; optimized performance through manual/automated testing

(unit, integration, system, UAT); devised testing scenarios. Implemented post-deployment support and promptly investigated/resolved issues with suppliers and customers. Redefined and executed product vision and strategy from concept to launch enhancing user satisfaction by 30%. Gathered and prioritized requirements, wrote detailed user stories, and managed the backlog using Jira to reduce production delays and increase team productivity by 25%. Utilized tools such as Jira, Google Analytics, Trello, Microsoft Office, Adobe Creative Suite. Attended and facilitate to meetings with high-level executives and stakeholders to discuss overall goal achievement, report project status, manage expectations, resolve arising challenges, and strategize upcoming initiatives. Tracked the attainment of key performance metrics; offer data-driven insights to optimize curriculum. Anticipated and mitigated risks to maximize likelihood of success, as measured by on-time/under-budget completion and high-quality deliverables.

Compiled operational performance/revenue data to identify gaps, inefficiencies, and potential areas for growth. Synthesized the results of market research into product decisions and feature improvements. Led the integration of Agile methodologies to accelerate development timelines. Facilitated Scrum ceremonies to monitor milestone achievement, and delegated assignments to team members. Promoted Techtorial programs to drive adoption and boost engagement trough targeted marketing and gamification. Author and revise test frameworks using Java in Selenium as an SDET to reduce bugs prior to the product owner role. Product Owner

Techtorial, Des Plaines, IL

Jun 2022 - Aug 2024

Garnered valuable experience in business administration and marketing in preparation for founding a new venture. Recommended the automation of A/B, API, and performance testing to increase the efficiency and accuracy of marketing campaign evaluations.

Crafted marketing funnels with API integrations and conducted end-to-end testing to reduce bugs. Raised $600K in donations for 49 non-profits and 12 single moms through successful online marketing funnels. Marketing Intern

Catapult Crew,CF Design Academy

Mar 2020 - Aug 2020

Developed and promoted courses centering on marketing funnels and entrepreneurship to clients seeking to start and scale e-commerce stores.

Delivered individualized coaching and guidance to assist clients in building funnels, designing websites, enhancing digital learning strategies, and implementing educational technology. Counseled clients on optimizing e-commerce platforms, implementing abandoned cart emails, improving website speed, and creating exit popups, resulting in a 60% reduction in cart abandonment rates and increased customer retention. Redesigned an e-commerce website, resulting in a 300% increase in sales within a week, as confirmed by a client’s video testimonial.

Boosted lead generation using marketing funnels by 50% and enhancing customer retention. Resulted in a 25% reduction in development cycle time and a 40% increase in on-time project delivery. Created and executed an email marketing strategy with personalized content, resulting in a 40% increase in customer engagement, and a 15% rise in conversion rates over six months. Entrepreneur

Independent Consultant / Customer Success Manager Oct 2013 - Dec 2017 E D U C A T I O N & C E R T I F I C A T E S

Bachelor of Science in Business Administration

Western Governors University, Salt Lake City, UT

Professional Scrum Product Owner 1 (PSPO I)

Office Communication Management Assistant

May, 2024

Jul, 2010

expected Nov 2024

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