Customer Service El Paso

Juan A. Figueroa

El Paso, TX 209-***-**** ********@*****.***

Objective

Detail-oriented professional with experience in food assembly and truck detailing, seeking a position in a warehouse environment where I can leverage my strong attention to detail, time management, and customer service skills. Eager to expand my skill set while contributing to operational efficiency and maintaining high standards of quality and safety.

Work experience

Personal Business

Truck Detailing

04/2024-09/2024

Performed comprehensive cleaning and detailing of trucks, including exterior washes, interior vacuuming, and upholstery cleaning to ensure vehicles met high standards of presentation.

Applied protective coatings, waxes, and polishes to enhance and preserve paintwork and surfaces.

Conducted thorough inspections of vehicles to identify and report any damage or maintenance needs to management.

Utilized specialized cleaning products and equipment, ensuring safe handling and adherence to company protocols.

Maintained an organized and clean work area, contributing to a safe and efficient detailing environment.

Collaborated with team members to streamline operations and improve overall service delivery.

Provided exceptional customer service by addressing client inquiries and ensuring satisfaction with detailing services.

Marley Spoon/ Fresh Realm

Pack Associate

05/2022-04/2024

Received and assembled meal kits according to recipe specifications, adhering to Good Manufacturing Practices (GMP) and health and safety standards.

Operated conveyor belts and basic equipment (30% of total equipment) to facilitate routine food processing tasks.

Packaged meal kits following established procedures, ensuring any deviations were approved.

Rotated and inspected food ingredients for freshness, verifying delivery accuracy upon receipt.

Maintained clean work areas, consistently applying "clean as you go" practices.

Completed basic paperwork related to food preparation, packaging, and labeling.

Followed all GMP guidelines and utilized Personal Protective Equipment (PPE) as required.

Collaborated with team lead to identify and escalate issues related to product quality, food safety, and equipment to appropriate departments.

Education

Western Technical College-El Paso, TX

Certificate in Advanced Welding Technology

Expected Graduation: 11/2025

Tracy High School- Tracy, CA

High School Diploma

Expected Graduation: 04/2024

Skills

Attention to Detail: Ensuring accuracy in assembly processes and thoroughness in vehicle cleaning and inspection.

Knowledge of Safety Standards: Familiarity with Good Manufacturing Practices (GMP) in food handling and safety protocols in vehicle detailing.

Time Management: Efficiently managing tasks to meet production deadlines in food assembly and detailing schedules.

Customer Service Skills: Providing excellent service by addressing client needs and ensuring satisfaction in both food packaging and vehicle detailing.

Problem-Solving Abilities: Identifying and reporting issues related to product quality, food safety, and vehicle condition effectively.

Team Collaboration: Working well with team members and leads to enhance operational efficiency and resolve issues.

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