Administrative Assistant Team Member

WINTER T. ALFORD

347-***-**** 646-***-**** *********@*****.***

Professional Highlights

Strong interpersonal, communicative, and organizational skills. Capacity to achieve immediate and long Term adjectives and meet operational deadlines. Proficient in working as team member, independently, and as a problem solver. Productive in a fast pace high pressure atmosphere. Proficient in Microsoft Office.

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Certification

New York State Food Handlers (2013). AMAP (2016) CPR (2016) SKIP (2016) Certified to teach in a registered business school (2005-2007) Certified to teach grades K-12 (1992-2001)

Education

Mercy College: Bachelor of Science Dobbs Ferry, NY 2000 Work Experience

Services or the Underserved. New York, NY. 9/16-June 2017 Direct support professional

Cared for individuals with mental disabilities, physical and behavioral, maintained the group home

,cooking, cleaning, laundry, administered medication, accompanied and made doctors appointments, driver, planned daily activities Documented daily activities New York City Parks & Recreation New York, NY 5/2008-11/2008 Administrative Assistant

Answered multi-line phone system/ filing faxing, sorting and distribution of mail Assisted with special projects when needed

Welcomed visitors and co-workers in a warm and friendly manor MTA Connections

New York, NY 01/2005-06/2005

Outreach Specialist

Entered NYC subway to count and offer social services to the homeless Escorted clients to shelters and DETOX centers

Maintain records of contacts and placements

Documented findings of individual contact

Made contact

Reported findings to the Department of the Homeless Family Support Services Bronx, NY 08/2004-02/2005

Case Manager

Managed a caseload of 25 minors in the foster care system Made recommended referrals and appointments

Essex County Department of Social Services East Orange, NJ 9?2000-1?2004 Employment Specialist

Managed a caseload of 25_ 100 individuals

Created a tracking system to managed individuals

Assisted individuals in keeping sate benefits

Assisted individuals in obtaining employment, education, childcare and housing Monitored and documented individual progress

REFERENCES UPON REQUEST

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