Customer Service Warehouse Worker

Alayzsha Perry

Katy, TX *****

*********@*****.***

+1-936-***-****

Adept at elevating customer experiences, I leveraged strong communication and upselling skills at Resilience to significantly enhance guest satisfaction. Well-rounded candidate with a passion for providing exceptional customer service. Possesses strong organizational and time management skills. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously. Work Experience

Warehouse Worker

Coloplast-Brookshire, TX

June 2024 to September 2024

• Matching labels with customer goods

• Consign pallets with transpirational machines

• Break down large pallets

• Using technology to scan in items to correct shipping location

• Replenishment on goods

• Transporting goods to shipping locations

• Using physical wellbeing for moving wooden pallets

• Acknowledgement in troubleshoot

Server

Resilience-Houston, TX

March 2023 to January 2024

• Set/buss tables

• Greet customers with a smile

• Sit customers at designated tables

• Explain menu to new guests

• Give great details on dishes that are questioned

• Upsale alcohol

• Give recommendations on specific drinks depending on alcohol

• Organize in server station

• Quick on feet with customers needs

• presenting menus

• assisting with drink selection

• maintaining a proper dining experience.

• Learn wine menu

• Guide customers to enjoyable alcohol

Retail Associate

Party City Corporation-Houston, TX

May 2022 to November 2022

• Restock balloons

• Replace any broken/ or unusable items

• Restock items on shelfs

• Help customers with any given questions

• Able to tie and air balloons

• Cleaned floors and bathrooms

• Customer service

• Ability to sale

• Direct customers to items that couldn’t be seen

• Direct customers customers to other stores that provide items we did not Server/Hostess

Ovation Event Services LLC-Katy, TX

December 2021 to April 2022

• Serve customers by hand

• Greet customers

• Great attitude

• Organizing

• Fast on feet

• Quick response

• Great communication on/off premises

• Easy to rely on

• Stand at least 7-8 hours

• Diligent

• Hard worker

• Prepared meals to serve

• Cleaned/set tables

Cashier

SSJ COMPANIES, INC.-Katy, TX

March 2021 to October 2021

• Cashier lead role

• Make customers comfortable, allowing them to be expressive.

• Work ethic

• Responsible

• Reliant

• Respectful

• Will resolve situations

• Able to direct and plan

• Ability to work hard

• Lenient

• Work best in fast paced environment

• Seeker for accomplishment

• Create hygienic space

• Phone communication skills

• Make orders over the phone

• Demote confusion with orders

• Set a schedule for cleanings

• Leaving closing shift fast and organized

• Handled customer complaints and concerns

• Rang up purchases

• Counted out cash drawers

• Received and processed returns

• Assisted customers in finding or ordering merchandise

• Stocked shelves

• Prep vegetables and other items

Cashier

Smoothie King Westhiemer-Houston, TX

June 2020 to November 2020

Assist customers by providing information on different products and ensuring that they are satisfied with their purchase

• Solve problems that arise regarding customer concerns and financial issues

• Greet customers and provide a welcoming environment

• Cooperate with other employees that benefits the company and the customers to ensure a positive environment

Dishwasher

• Ensured dishes were organized and placed in the categorized position

• Sinks are fully cleansed and ordered properly

• Worked at a face pace and able to cleanse the dishes well Window Worker

• Comfortable conversations with enlightened tone

• Provided great services with amazing attitude and strive for best satisfaction from customers

• Secured the area with neatness and presentable retail items

• Persuade customers with confidence guaranteeing their health with retail items Education

Associate's degree in Psychology

Lone Star College System - Katy, TX

August 2021 to Present

Skills

• Food Service

• Cashiering

• Cash handling

• Catering

• iOS

• Host/hostess experience

• Upselling

• POS

• Guest services

• Cash handling

• Retail sales

• Leadership

• iOS

• Food service

• Strategic planning

• Training & development

• Food safety

• Restaurant experience

• Communication skills

• Stocking

• Customer service

Certifications and Licenses

Food Handler Certification

Driver's License

January 2021 to January 2029

TABC Certification

Contact this candidate