Customer Service Relations

Hi, I'm Michael Pierce.

702-***-**** **********@*****.*** Las Vegas, NV 89101

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. SUMMARY

• Traffic Management

• Quick Learner

• Accident Prevention

• PPE use

• Communication

• Customer Relations

• Calm Under Pressure

• Customer Service

• Friendly, Positive Attitude

• Computer Skills

SKILLS

07/2023 - Current

05/2023 - Current

05/2023 - Current

Traffic Control Flagger

Hire Quest Direct Las Vegas, NV

• Monitored the flow of vehicles to ensure safe passage for pedestrians crossing streets or intersections.

• Operated two-way radios to communicate with co-workers or supervisor regarding changes in traffic patterns or potential hazards.

• Maintained a high level of visibility by wearing reflective clothing at all times while on duty.

Luggage Handler

ManpowerGroup Las Vegas, NV

• Greeted customers, answered questions and provided assistance with luggage.

• Handled customer complaints in a timely and professional manner.

• Ensured that all bags were securely packed before being loaded onto aircrafts or trains. Usher

ManpowerGroup Las Vegas, NV

• Greeted guests and directed them to their seats.

• Verified tickets for entry into the venue.

• Assisted with seating patrons in a courteous and efficient manner.

• Provided information regarding events, facilities, and services.

• Ensured that emergency exits were not blocked or obstructed.

• Maintained order throughout the event venue.

EXPERIENCE

Associate of Arts: Liberal Arts And General Studies 09/1984 Windward Community College, Kaneohe, HI

EDUCATION AND

TRAINING

ATSSA America Traffic Safety Services Association- Certified Flagger Occupational Safety and Health Administration- OSHA 10 CERTIFICATIONS

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