Customer Service Outside Sales
Resume:
Michael Cummings
Milner, GA *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Transportation Manager
Schnitzer Steel - Macon, GA
March 2021 to Present
Operate all aspects of transportation. Manage 25 drivers. Run scale house. Handle all inbound and outbound freight. Van. Containers. Flatbed. Customer service. Computer entry. Schedule all customers freight. Handle all customer related issues. HOS. DOT. Safety. Transport Supervisor
First Fleet - Atlanta, GA
August 2020 to March 2021
Dispatch and Supervised over 40 drivers. Scheduled delivery to all customers. DOT verification. HOS checks. Customer Service
Outside Sales Manager
B&P Iron - College Park, GA
August 2016 to August 2020
Manage all sales calls and field measurements for wrought iron steel as well as structural steel. Manage the install crew for wrought iron. Take payments daily either cash or via phone. Go to job sites to inspect all work being done by install crew.
Increased sales by 35% over the last two years. Contractors contact daily. Drive a company truck 24/7 to meet customers needs.
Driver Manager
DTL Transportation - Atlanta, GA
November 2015 to September 2016
Managed 25 plus drivers moving refrigerated as well as van freight. Handled all freight rates. Customer service. Track and trace. On time delivery as well as pick up and delivery scheduling. Managed DOT regulations. Computer entry for all loads.
TMW. Hired drivers. Handled all paperwork for new drivers. Increased on time delivery by 25% by tracking freight often.
Managed all drivers time off as well as drive time. Electronic log tracking. Operations/Dispatcher
Covered Wagon Trucking - Jackson, GA
November 2010 to November 2015
Managed all aspects of drivers movement 24/7. Track and trace daily to improve on time deliveries as well as pick ups.
35% increase. Computer entry of all freight. TMW computer entry. DOT Compliance. Payroll. Quick books entry. Customer service daily by calling all customers about freight and movements. Updated all drivers as well as customers on freight and time frames.
Education
High school diploma
Shaw High School
Skills
• Computer Entry. Billing. Freight Rates, van, refer and flat bed as well as LTL. (10+ years)
• Outside Sales (5 years)
• Transportation Management (10+ years)
• Cold Calling (10+ years)
• Sales Management (10+ years)
• Tractor-Trailer
• Inside Sales
• Salesforce
• Logistics (10+ years)
• Negotiation
• Load & Unload
• Communication skills
• Customer service
• Dispatching
• Freight
Certifications and Licenses
Driver's License
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