Technical Summary
System Administration – Microsoft Windows Server and Red Hat Linux Server
Operating Systems – Microsoft Windows, Linux (Red Hat & Ubuntu), Mac OS
Applications – MS SharePoint, MS Project Server, MS Office Suite, Altiris, ACAS, Remedy
Programming Languages – Java, JavaScript, HTML, Visual Basic
SIEM – ArcSight, Jumpstart, Noesis, Wireshark
Certifications
CompTIA A+, CompTIA Security+, ITIL, MD 100
Security Clearance
Secret
Professional Summary
Information Assurance Network Administrator March 2023 - Current
Kai Honua Wahiawa, HI
Perform vulnerability scans on the Naval Computer and Telecommunications Station (NCTAMS) Pacific SharePoint network using the Assured Compliance Assessment Solutions (ACAS).
Review and Mitigate vulnerability findings within the SharePoint.environment reported by ACAS scans by installing or patching software on the NCTAMS network.
Download the latest ACAS feed and plugins from the DoD Patch Repository to update using Tenable.sc encompassing all network device Operating Systems utilizing approved AIS.
Monitor the DoD Patch Repository for ACAS upgrade or updates (Tenable.sc and Nessus) and installed when available.
Generate the assessment summary result (ASR) for the I5 environment based on ACAS scans and submit to the Vulnerability Remediation Asset Manager (VRAM) on a weekly basis.
Verify communications between the McAfee ePolicy Orchestrator (ePO) and clients are working Endpoint Security Solutions (ESS).
Monitor the DoD Patch Repository for ePO extension upgrades or updates and install/deploy to clients when available.
Ensure Trellix Agents are collecting/sending properties, events, and policies to clients, as well as enforcing policies.
Monitor the DoD Patch Repository for Trellix Agent upgrades or updates and install when available.
Verify McAfee Endpoint Security (ENS) is functioning on clients as intended.
Monitor the DoD Patch Repository for ENS upgrades or updates and install/deploy to clients when available.
Review security technical implementation guides (STIGs) to check against I5 assets to identify open vulnerabilities for mitigation for Risk Management Framework (RMF) accreditation.
Use the security content automation protocol (SCAP) tool to run STIG benchmarks on I5 assets to identify open vulnerabilities for mitigation.
Managed, maintained, and upgraded Microsoft Windows servers and Red Hat Linux servers on VMware vSphere.
Built, backed-up, and restored ACAS Server configurations for Security Center and Nessus scanner servers for network scanning and review.
Cyber Vulnerability Management Technician September 2022- February 2023
Alaka’ina Honolulu, HI
Provide network vulnerability management, system scanning, network server support, troubleshooting, and repair for JBPHH communications systems encompassing the operational network.
Run scans of security threats on ACAS and perform corrective action for IAW DISA STIGs, TCNOs, and local security assurance.
Complete cyber network vulnerability management scans across the JBPHH NIPRNet/SIPRNet encompassing all network device Operating Systems utilizing approved AIS.
Identify and implement required software patches to network standard desktop and server configurations. Monitor vulnerabilities on NIPRNet/SIPRNet network systems using the scanning methods IAW local operating procedures.
Respond to support calls, e-mails, tickets, and outages. Provide remote troubleshooting and repair of all managed servers.
Deliver administrative production data and brief vulnerability status at weekly security briefings.
Maintain software exemption list for automated patching and system scanning.
System Administrator June 2017- September 2022
Booz Allen Hamilton\GDIT\TEKsystems Honolulu, HI
Analyzes, logs, tracks and resolve software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet TSD Hawaii training needs.
Performed troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous systems functioning.
Upgraded system software and hardware components as required and ensures upgrades within DISA guidelines.
Coordinated the installation of TSD Hawaii specific applications and systems. Determines appropriate method for installing applications and systems; resolved matters of significance and implements corrective course of action.
Installed, tested, upgraded, and configured system files and services to enhance performance.
Utilized standard Navy tools to document change and problem activities for tracking purposes.
Applied group policies to administrators, instructors, and student groups on TSD Hawaii network.
Analyzed ACAS scans and Altiris reports to identify system vulnerabilities.
Help Desk Specialist March 2017- June 2017
Genesis Business Systems Honolulu, HI
Performed tasks as NMCI POC. Responsibilities include coordinating the following tasking for USPACOM, Camp Smith.
Filled MAC request requirements, planning and coordination of technical refreshes, NAVAIR and local NMCI ordering and billing or data calls, phone services with NMCI, S Drive Administration, SharePoint data base input, performing infrastructure upgrades and maintenance, assisting users in resolving issues, hardware installation, printer set-up, and developed and implemented long term strategic plan for NMCI requirements.
Developed and maintain software configuration management tools to support configuration identification, control, reporting, and delivery of both internally developed software and externally purchased commercial-off-the-shelf software products.
Performed configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable.
Designed and implemented build procedures that are used to support software product development and use.
Trained software developers in the use of configuration management tools and the implementation of software quality standards.
Deployment Technician June 2016- Nov 2016
TEKsystems Honolulu, HI
Set up and configured desktops for the Maui Memorial project
Attached all peripherals to power and network to ensure connection.
Provided quality assurance check.
Network Engineer July 2015 – Jan 2016
Resurgo LLC Honolulu, HI
Set up systems and network equipment and services for U.S. Navy.
Monitor network traffic for malicious activity.
Perform routine system and network maintenance for various Navy customers.
Install and maintain Microsoft servers (2008, 2012), Cisco Router, and Switches.
Monitored and logged network traffic alerts or conditions to be addressed and reported to Network Analysts.
Documented standard operating procedures, weekly report data, and network diagrams.
Scripted batch files to automate data transfer.
Managed full and incremental data backups, and performed data restores as needed.
IT Support Technician Dec 2014 – July 2015
Waikiki Health Honolulu, HI
Provide tech support via phone, the email, or in person.
Regularly provided efficient technical support over the phone, maintaining presentable phone demeanor, courteousness, and creativity.
Diagnose software/hardware problems, responding quickly, clearly, and resourcefully.
Installed, configured, and debugged software.
Accurately document all technical support and customer’s help-desk interaction.
Prepare reports of activity and stayed up to date regarding system information.
Provided MS OS installations and upgrades.
Responsible for LAN network communications, operations, and hardware for six clinic sites.
Managed security updates and patches on servers, desktops, and laptops.
Microwave Field Technician Oct 2012 – Nov 2014
Mastec Network Solutions Honolulu, HI
Installed, maintained, and trouble shot unlicensed Microwave (M/W) radio system networks.
Alcatel/Lucent licensed OEM certified.
Effectively communicate with customers for effective M/W installation and troubleshooting.
Used information systems skills including LAN networking, routers, switches, and electrical.
Installed M/W communication systems, multiplexing equipment, DC power systems, and associated cabling.
Migrated customer traffic for newly installed M/W systems.
Diagnosed path alignment problems and trouble M/W systems to the card level.
Conducted site audits for future installations.
Troubleshoot Microwave systems and circuit problems for both microwave and network related errors.
Test microwave systems for efficient field deployment.
Operate test equipment including power meters, oscilloscope, and multi-meters for quality testing and error diagnosis.
Troubleshoot and diagnose microwave systems and circuit problems for both microwave and network related errors to the component level.
United States Navy 2003 - 2012
Supervisor, Technician 2007 - 2012
Fleet Readiness Center West/USS John C. Stennis (CVN 74)
Supervised and trained avionics technicians on Consolidated Automated Support System (CASS) operations and maintenance, electronic system repair, and general military training.
Administered as inspector for quality assurance to sustain Navy’s procedural compliance for maintenance procedures, systems reliability, and personnel safety.
Managed classified documents and assets in compliance with Navy security policies, standards, and procedures, maintaining U.S. Government Secret Clearance.
Documented departmental maintenance and inventories of avionics components and supplies.
Led nine technicians in repair of 428 AN/APG-65 and 73 RADAR system components, directly contributing to a 76% reduction on the work center backlog.
Managerial ability, personal initiative, and unswerving devotion to duty in keeping with highest traditions of U.S. Navy.
Maintained quarterly updates for technical library, schematics, and block diagrams, resulting in zero quality assurance audit discrepancies.
Aviation Technician 2004 - 2007
Strike Fighter Wing Pacific
Tested, diagnosed, and repaired avionic components, supporting 16 F/A-18 aircraft squadrons and five aircraft carriers, using CASS test bench.
Conducted on-the-job training of new personnel in troubleshooting and repair of electronic components.
Consistently sought out to troubleshoot and repair most complex discrepancies.
Operated and maintained CASS test benches for Navy avionics and electronics systems testing and maintenance.
Removed and replaced faulty system components, including circuit boards, filters, servos, gyros, wave guides, cables, wiring, resistors, diodes, and capacitors.
Employed latest test equipment and procedures to repair systems, such as communications, navigation, infrared detection, radar, laser, electronics, fiber-optics, digital computers, field change installations, alterations, and modifications to avionics systems.
Repaired some of the most advanced electronics systems in the world, ranging from flight deck troubleshooting of the electronic weapons system on an F/A-18 Hornet aircraft to changing computer circuit cards in an air-conditioned shop.
Leveraged computer training to support this state-of-the-art equipment.
Utilized electrical system diagrams to repair the most complex electrical system failures.
Project Lead 2001 - 2003
First National Imaging Denver, CO
Designed, analyzed, and maintained information system solutions for effective document imaging.
Installed, troubleshot, and maintained various network systems for local and remote projects.
Coordinated vendor relations with implementation, operations, updates, and maintenance.
Provided desktop support and technical assistance to company personnel and customers.
Planned and managed a variety of document imaging projects, ensuring timely completion of projects, allocation of resources, supervision, time estimates, and interfacing with internal departments and external customers.
Deployed and maintained MS information systems for remote imaging projects.
Scripted imaging processes controls and documenting program using VB Scripts and WinBatch.
Education
Colorado Technical University, Colorado Springs, CO
M.S.M., Information Systems Security (2010)
Vatterott College, Des Moines, IA
A.S., Computer Programming and Networking (2001)
Iowa State University, Ames, IA
B.S., Exercise and Sport Science (1998)
Awards and Honors
Personal Awards for Performance
Navy and Marine Corps Achievement Medal, 2011
Navy Good Conduct Medal, 2006, 2009
Campaign and Unit Awards
Meritorious Unit Commendation, 2011
Overseas Service Ribbon, 2005, 2006, 2012
Global War on Terrorism Expeditionary Medal, 2011
Humanitarian Service Medal, 2004
Global War on Terrorism Service Medal, 2004
National Defense Service Medal, 2003