Customer Service Web Developer
Resume:
Xitlalicl
De La Cruz
R E T A I L A S S O C I A T E
*** ********* ** ************* **
************@*****.***
I am a qualified and professional web developer with five years of experience in database administration and website design. Strong creative and analytical skills. Team player with an eye for detail.
Table Bussing
Food Safety Understanding • Safe
Food Handling
Dining Crew Workflow
Optimization
Cleanliness
Multitasking
Turning Tables
Time Management
Point of Sale (POS) System
Operations
Customer Service
Product Knowledge
Interpesonal communication
Problem Solving
English
Spanish
S K I L L S
L A N G U A G E
E D U C A T I O N
Collins Hill High School
2018-2022
HIGH SCHOOL
Gwinnett Technical College
2023- Current
COLLEGE
E X P E R I E N C E
Breakfast Restaurant
2020-2023
PANCAKE HOUSE
Delivered outstanding service to a large number of daily customers
Managed POS terminals for order input, bill splitting, and total calculations
Demonstrated enthusiasm and expertise regarding the restaurant's menu and products
Engaged with customers to assess meal satisfaction and promptly resolved any issues
Carried out cleaning tasks like sweeping, mopping, vacuuming, and organizing server stations
Provided training to new staff on restaurant protocols and plating methods
Offered menus to guests, addressing queries about
menu items and giving appropriate recommendations
IN MY FILLINGS
Cashier/Cupcake Decorater
2022-2022
Operated cash register or POS system to receive
payment by cash, check and credit card
Delivered high level of customer service to patrons using active listening and engagement skills
Helped customers find specific products, answered
questions and offered product advice
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Preserved appearance of store by arranging and
replenishing displays and merchandise racks
Faced products on shelves and displays to meet
company policies
Stocked shelves with new merchandise and checked
for outdated or damaged items
Assisted customers by locating items and loading
heavy purchases in vehicles
Replenished items to maintain stock availability.
Received incoming product deliveries and relocated to storage shelves, coolers, or bins
Lifted materials of varied weights on regular basis. Maintained neat, safe and orderly workspace to prevent accidents and injuries
Moved and rebuilt shelves, racks and displays to
increase visibility of merchandise
2022-2022
Produce Stocker
PUBLIX
COSMO PROF
Part Time Associate
2023-Current
Update shelves with fresh products while checking for expired or defective items
Aid customers in locating items and loading large
purchases into their vehicles
Rearrange shelves, racks, and displays to enhance
product visibility
Restock products to ensure optimal inventory levels Receive and arrange incoming product deliveries on storage shelves or the sales floor
Regularly handle materials of varied weights
Maintain a clean, safe, and organized workspace to prevent accidents
Improve service provision through establishing rapport and nurturing customer relationships
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