Customer Service Advisor
Resume:
KEVIN RODRIGUEZ
Miami, FL *****
********@*****.***
Results-driven college student pursuing a degree in Work Experience
Porter Supervisor
PLANET DODGE-Miami, FL
August 2023 to Present
Oversaw the maintenance and updating of the dealership's vehicle inventory database, ensuring accuracy and completeness of records.
Conducted training sessions for porters on efficient database utilization, inventory management, and customer service standards.
Supervised and led the porter team, ensuring smooth operations in managing vehicle organization and lot maintenance.
Enforced safety protocols and conducted regular safety audits to maintain a secure working environment for the porter team.
Service Advisor
PLANET DODGE
April 2023 to August 2023
Maintained and updated customer information in the dealership's database, ensuring accurate records and efficient communication with clients.
Utilized the dealership's scheduling system to coordinate service appointments, optimizing workflow and reducing wait times.
Acted as the primary point of contact for customers, providing information on vehicle maintenance and repair services.
Sales Assistant
PLANET DODGE
January 2023 to April 2023
Provided assistance to the sales team by addressing customer inquiries and guiding them through the car selection process.Collaborated with the sales team to maintain an organized and visually appealing car lot.
Supported daily operations by efficiently handling paperwork, managing customer information, and ensuring accurate record-keeping.
Material Handler
UPS
December 2021 to July 2022
Maintain real-time inventory accuracy, conduct audits, and update database systems. Work closely with warehouse staff, supervisors, and delivery drivers to ensure a smooth workflow. Utilize forklifts, pallet jacks, and conveyor systems for efficient material movement. Warehouse Worker
UPS
June 2021 to December 2021
Expertly assist in loading and unloading trucks, showcasing proficiency in handling various packages. Conduct thorough quality checks on both incoming and outgoing shipments, ensuring adherence to standards.
Record precise information related to inventory movements, maintaining meticulous and organized records.
in the field of business administration.
Education
G. HOLMES BRADDOCK SENIOR HIGH
2021 to Present
Skills
• Microsoft 360 R E F E R E N C E S
Leadership
Safety Awareness
Customer Service
• Communication skills
• Supervising experience
• Cash handling
• Dealership experience
• Time management
• Leadership
• Retail sales
• Customer relationship management
• Negotiation
• Materials Handling
• Management
Certifications and Licenses
Driver's License
CPR Certification
AED Certification
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