Customer Service Operations Management

AMAYRANI MATOS

Kissimmee, FL ***** @ 689-***-**** © amayranimatosS?721 @gmail.com

PROFESSIONAL SUMMARY

Driven leader with a proven track record in operations management and team building, honed at Viva Wireless.

Excelled in enhancing customer service and resolving issues efficiently, demonstrating strong problem-solving

skills. Skilled in fostering team unity and driving results, with a keen focus on achieving operational

excellence.

SKILLS

« Leadership and team building + Team Player

« Operations Management

Work History

General Manager, 11/2021 - Current

Viva Wireless — Orlando, FL

work with schedules maintain store supplies provide good customer service by answering their doubts or

questions and ifany situation occurs we will be able to resolve it..

Employment Consultant, 08/2017 - 12/2019

Michael Korrs

Sales Associate, 05/2014 - 11/2017

Forever 21

EDUCATION

High School, 08/2009

Northe Reseach Institud - San Juan PR

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