William O’Hara
Objective
To find a position that allows me to maximize my experience and capabilities in addition to
providing dedicated service to my employer and their customers.
Apt A
*********@*****.***
EXPERIENCE
Harrington Industrial Plastics, Inc.
Inside Sales Specialist
Orlando, FL.
April 2019 - December 2022
Assisted customers via fax, email, phone, or in person with all aspects of materials sold.
Entered received quotes or orders into the Prelude computer system.
Worked closely with the customer from quote to delivery and invoice to ensure a smooth
sales process.
Customer credit/debits as needed.
Familiar with CRM programs.
Key notes:
20 plus year experience in the Industrial Plumbing Supply business.
Extensive product knowledge from all the best vendors in the field from Asahi to Zurn.
Spears Mfg, Inc.
Technical Customer Service
Orlando, FL.
January 2014 - March 2019
• Enter purchase orders and quotes using AS/400
• Resolve customer complaints
• Assist in processing debits and credits
• Inventory control
WAREHOUSE
Pulled and checked orders using hand scanner
·Palletized completed orders
·Bander and shrink wrap machine
·Ups WorldShip
Barnes Industrial Plastic Piping, Inc.
Inside Sales Representative
Orlando, FL
February 2000 - July 2013
·Received quotes and orders via SalesForce
·Entered quotes and orders into Solomon computer program
·Worked with customers to ensure a smooth sales process from quote to final delivery
·Cold calling and researching potential new customers using Dodge, Construction Journal ect,
·Created sales leads utilizing web searches and digital research
Purchasing:
Placed orders with various vendors
Drop shipped orders 3rd party
Verified invoices were correct
Warehouse:
Responsible for unloading and loading freight.
Checking that incoming orders were correct.
Putting that material into stock.
Pulling, checking, packing, and shipping orders.
Use of forklift and pallet jacks. Also shipped orders out via Ups WorldShip
EDUCATION
School Name, Location — Diploma
Middleboro H.S. - Middleboro, Ma. Class of 1989
SKILLS
35+ years in all aspects of warehouse responsibilities.
LANGUAGES
English