Data Entry Customer Service

Ruth Denny 1-224-***-**** ****************@*****.***

***** *. ****** ***., ***** Park, Illinois 60087

Objective

To support the growth and profitability of an organization that provides challenge, encourages advancement, and awards achievement with the opportunity to utilize my substantial experience, skills and proven abilities.

Work Experience

DEPENDABLE FIRE EQUIPMENT, Waukegan, Illinois 60085 (Sept. 2017-June 2024) Collection Manager

Responsible for the collection of all past due invoices, credit card processing, updating customer files, helping with general office duties: Data entry, preparation of quotes, customer service, answering phones, filing and communication.

ACE HARDWARE, Round Lake, Illinois 60073 (Mar. 2007- Oct. 2014) Department Manager

Managing Houseware Dept. with the responsibilities of maintaining the merchandising, inventory, product displays, customer relations, sales, cashier, answering phones. Assist with garden center displays and sales in the Round Lake and Libertyville locations. HIGHLAND GREEN NURSERY, INC. Grayslake, Illinois 60030 (1980-2003) Owner/Garden Center Manager/Crew Manager/Trainer

Purchasing of hardy and premium quality plants in Zone 5b of the Plant Hardiness Zone Map. Selecting hard good products for the garden and design center. Set up displays of hard goods and plants. Marketing and coordination of sales initiatives. Assisting customers with planning and purchasing plants and garden supplies. Auction purchasing of landscape material. Former member of Illinois Contractors Association (ILCA).

Education

College of Lake County, Grayslake, Illinois 60030

• GED

• Horticulture, Plant ID course- HRT 118

Illinois Contractors Association

• Various ILCA Workshops

Skills

• Bilingual Spanish/English

• Self-motivated

• Excellent Problem Solving, and Critical Thinking Skills

• Proficient in Microsoft Office, including Work, Excel and Outlook software

• Intuit QuickBooks software