Customer Service Kitchen Staff
Resume:
EMPLOYMENT HISTORY
MAY, **** - PRESENT
Bartender/Server, Legacy Lounge, Jacksonville
Manage inventory and restocking of bar supplies to ensure continuous availability of drinks and ingredients. Creating innovative and unique cocktail recipes to attract and engage customers, helping to establish Legacy Lounge as a destination for craft cocktails in the market.
Create and maintain a welcoming and friendly atmosphere for customers, ensuring their satisfaction and repeat business. Providing exceptional customer service by promptly greeting guests, taking orders, and ensuring their satisfaction throughout their dining experience.
Collaborate with the kitchen staff to ensure timely and efficient service of food and drinks to customers. Collaborate with the kitchen staff to ensure timely delivery of food orders to customers. Develop and maintain a strong knowledge of the menu, including food and drink offerings, to provide recommendations to customers and enhance their dining experience.
MAY, 2022 - DEC, 2022
Bartender, Indulgence Southern Bistro, Jacksonville Create innovative and unique cocktail recipes that align with the overall concept and theme of the bistro, keeping up with current drink trends in the market.
Develop creative and innovative cocktail recipes to attract customers and enhance the menu offerings. Maintain a clean and organized bar area to ensure a sanitary and efficient work environment. JAN, 2012 - OCT, 2015
Bartender, Silver Fox Nightclub, Jacksonville
Create and maintain a welcoming and inclusive environment for all patrons, ensuring they have a positive and enjoyable experience at the nightclub.
Develop specialty cocktails and innovative drinks to attract new customers and keep existing patrons engaged Develop creative and unique cocktail recipes to attract new customers and keep existing patrons interested in the nightclub's beverage offerings.
Provide excellent customer service by ensuring prompt and accurate orders, anticipating customer needs, and resolving any issues or complaints in a professional and courteous manner. Organize and host themed events and parties to attract a diverse crowd of customers and increase revenue Stay updated on the latest trends and techniques in mixology and bartending to consistently provide unique and innovative beverage offerings to patrons
Collaborate with the nightclub management team to develop and implement marketing strategies to promote the nightclub and increase customer attendance
EDUCATION
AUG, 2023
Florida State College At Jacksonville, Jacksonville Currently enrolled
SKILLS
Customer Service Menu Knowledge
Drink Creation Inventory Management
Mixology Customer Satisfaction
3968 Oriely Drive, Jacksonville, United
States, 32210
***********@*****.***
KIARA HUDSON HAYES
BARTENDER
PROFESSIONAL SUMMARY
Bartender with over 10 years of experience looking for new opportunities SKILLS
Bartending Techniques Cocktail Pairing
Drink Presentation Bar Equipment Maintenance
Upselling Techniques Beverage Selection
Bar Operations
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