Law Enforcement Care Management

** ********** **, ***********, *** JERSEY *****

********@*****.***

SHONDE J. HANSFORD

PROFESSIONAL SUMMARY

Impact Specialist with 8+ years of expertise in coordinating care management and collaborating with law enforcement. Demonstrates proficiency in emergency response, report writing, and working with vulnerable populations. Adept at mentoring youth and ensuring client safety and well-being.

EMPLOYMENT HISTORY

S/0 II OFFICER Jul 2024- Present

Sheriff's Office West Chester New Jersey

• Implement enhanced security measures, leading to a notable decrease in courtroom incidents and improved overall safety for judiciary personnel.

• Coordinate with legal teams and court staff to facilitate smooth operations, ensuring efficient case processing while upholding stringent security standards.

• Conduct thorough risk assessments, identifying potential security vulnerabilities and developing proactive strategies to mitigate threats.

• Provide reassuring presence for court attendees, balancing firm authority with empathetic approach to maintain a secure yet accessible environment.

• Secure judges and courtrooms, implementing rigorous safety protocols.

• Develop proactive strategies to address security gaps and enhance overall courthouse safety.

IMPACT SPECIALIST DEC 2023 - Jun 2024

Volunteers of America Delaware Valley

• Collaborate with law enforcement to place clients accurately, providing essential expertise.

• Analyze complex client situations, identifying critical needs and implementing effective care management strategies to optimize service delivery.

• Provide compassionate care management for vulnerable populations, ensuring immediate services and safety while collaborating with law enforcement for accurate placements.

• Coordinate care strategies for vulnerable populations, ensuring timely services and safety while partnering with law enforcement for precise client placements.

• Provide compassionate support to vulnerable individuals, addressing immediate needs and facilitating access to essential resources for improved well-being.

PARAPROFESSIONAL (PER DIEM) SEP 2023 - Jun 2024

ESS Education Services

• Partner with teachers to implement tailored educational strategies, supporting students during assignments and fostering a conducive learning atmosphere.

• Develop creative approaches to enhance student compliance and self-regulation, adapting techniques to individual needs and learning styles.

• Drive student progress through personalized assistance, actively contributing to improved classroom dynamics and individual achievement.

JUVENILE DETENTION OFFICER JUN 2022 - JUN 2023

Camden County Correctional Facility

• Worked closely with team to monitor resident movements, conduct hygiene checks, and facilitate daily routines.

• Applied police academy training and CPR certification to handle critical situations.

•Analyzed incidents and produced comprehensive reports for departmental review.

•Maintained a balance between security and rehabilitation.

• Enforced juvenile detention policies, ensuring safety and compliance.

•Responded to emergencies, supervised activities, and maintained detailed logs.

• Ensured safety and compliance in juvenile detention facility.

SENIOR YOUTH WORKER

Juvenile Justice Commission Department of Law and Public Safety APR 2016 – JUNE 2022

• Led rehabilitation programs for at-risk youth, ensuring compliance with state regulations and fostering positive behavioral changes in juveniles.

• Provided crucial mentorship and counseling to troubled youth, guiding them towards personal growth and societal reintegration.

• Managed daily operations, including medication distribution and hygiene product allocation, maintaining meticulous records for facility audits.

• Implemented enhanced security protocols, significantly reducing incidents and improving overall safety within the juvenile facility.

• Partnered with legal professionals and social workers to develop tailored rehabilitation plans, promoting successful outcomes for juveniles.

PEACE POLICE OFFICER 2018 - 2021

Passaic County Constable

• Secured high-profile events, conducted thorough visual and ground checks, and maintained peace through strategic interventions and arrests when necessary.

• Ensured safety at City Council and Mayoral events, implementing proactive security measures that prevented incidents and enhanced public confidence.

• Pioneered de-escalation techniques, significantly reducing the need for physical interventions while maintaining order in challenging situations.

• Implemented strategic protocols that drastically reduced incident rates and enhanced public safety measures.

EDUCATION HS DIPLOMA

John F. Kennedy HS Diploma 1995

PT CERTIFICATE Camden County Community College 2022

Camden County Police Academy training for juvenile detention officer.

SKILLS

TWIC certified, AmeriCorps National Services

Certified skill streaming/phoenix course Instructor

CPR certified, Certified anger management course Instructor

PT certified

Contact this candidate