Customer Service Los Angeles

Nancy Soufi

Franchise Business Coach

**** ********** **.

Los Angeles, Ca 90042

831-***-****

**********@*****.***

OBJECTIVE

To keep full utilization of my training, to expand my learnings, knowledge and skills while making a continuous significant contribution to the success of the company.

EDUCATION —

EXPERIENCE

A.A. Degree, Business Data Processing

Milwaukee Area Technical College, Milwaukee, WI

June 2018 – August 2024

FBC • Franchise Business Coach • Mountain Mike’s Pizza

Oversee Franchisee’s Operation, Centric Customer Service Training, Strategic Marketing, Sales, Operation and Growth Training, Teach Management Leadership Skills, Implementing Systems for Profitability.

January 1988 - 2016

Franchise Owner • General Manager • Mountain Mike’s Pizza Salinas, CA.

Constantly Coaching Employees to Focus on Customers Including but not limited to Daily Business Operations, Manage Restaurant Front and Back Operations Focusing on Growth and Profit, Catering Management, Vendor, and Inventory Control.

KEY SKILLS —

COMMUNICATION

Customer Service

Communication

Conflict Resolution

Time Management

Marketing

Sales

Coaching

Excellent Customer Service, Oral and Written Communication Skills, Strong Interpersonal and Conflict Resolution Skills, Time Management Expert, Fostering Teamwork and Communicating Feedback,

LEADERSHIP

Over 32 Years of Business Ownership and or Management Experience with Customers Honoring Me by Their Return Continuous Business

REFERENCES

[Available upon request.]

Contact this candidate