Customer Service Dining Room

Maria E. Pulido

*** ******** *** **** ***.*** KISSIMME FL, 34741

Phone: 407-***-**** Alt. Phone: 407-***-****

***********@*****.***

Languages: English (Intermediate) - Spanish (Proficient)

PROFILE

More than 15+ years of experience in customer service and housekeeping fields. 10+ years of experience in kitchens. Ability to lead, guide and motivate people at all levels. Great knowledge of proper use and storage of cleaning chemicals. Highly developed interpersonal skills. Enjoy working in a challenging environment.

SKILLS

•Capacity of managing stress to work efficiently

•Ability to work independently and as part of a team

•Excellent communication and problem-solving skills

•Experience in Word and Excel

WORK EXPERIENCE

Homewood Suites by Hilton Orlando-International Drive/Convention Center

8745 International Dr, Orlando, FL 32819 06/21/2023-Current

Breakfast Precook

Making Breakfasts to put on the line for the customers to eat at the Buffet.

Clean the workstation and the dining room before, after, and during the work shift.

Making Lunch specials for the customers.

Making dinner specials for the customers.

Manager: Bianka Rodriguez Tel: 267-***-****

LOWES PORTOFINO BAY HOTEL AT UNIVERSAL ORLANDO

5601 Universal Blvd, Orlando, FL 32819

Deli Cook Pantry 08/16/2022 - 03/13/2023

Meal prep the items that were on the menu (pizza, sandwiches, cut fruit, salads, chicken nuggets, fish, and French fries)

Cleaned my station (fridge, table, and floor)

Took orders from the customers

Labeled dates for meal prepping

Manager: Ursula Tel: 321-***-****

LADYBIRD ACADEMY

3010 Hunters Creek Blvd, Orlando, FL 32837

Chef 09/17/2020-03/13/2023

Prepare breakfast, lunch, and snacks for 1-6-year-old

Wash dishes

Receive delivery food truck

Order the food for the coming weeks

Organize food from old to new in order to maximize usage.

Clean the entire kitchen

Prepare food up to standards with allergy restrictions.

Manager: SAMIRA NARANJO Tel: 407-***-****

HYATT REGENCY ORLANDO B-LINE DINER (EXCLUSIVE)

9801 International Dr, Orlando, FL 32819

Salad Maker 09/16/2019-04/2020

Prepared salads as ordered by guests

Organized the line

Made sandwiches

Cleaned the line

Prepared the line for the morning shift

Supervisor: HECTOR ALICEA Tel: 407-***-****

AVANTI RESORT INTERNATIONAL

12562 International Drive, Orlando Fl 32821

Breakfast Precook 09/16/2016-06/09/2020

Making Breakfasts to put on the line for the customers to eat at the Buffet.

Clean the workstation and the dining room before, after, and during the work shift.

Making Lunch specials for the customers.

Making dinner specials for the customers.

Manager: Lina Agrade Tel: 407-***-****

RESIDENCE-INN MARRIOTT

11450 Marbella palm, Orlando Fl 32836

Food line production server 02/2010 – 12/2011

Open the kitchen punctually at 5:00am.

Cook breakfasts (eggs, coffee, waffles, and fruit salads).

Organize and maintain properly the breakfast buffet for guests.

Keep clean tables.

Respond to guests’ requests.

Clean food lines and kitchen to get them ready for the next day.

Always working with courtesy and politeness even under stressful environments.

Supervisor: JEFFRY PLANSKY Tel:

EDUCATION AND TRAININGS

MIGUEL ANTONIO CARO SCHOOL, Bogota - Colombia 1983

High School Diploma

ESCOLOMBIAS, Bogota - Colombia 1985

Secretary

INESCO, Bogota - Colombia 1987

Auxiliary of International Trade

REFERENCES

Rafael Hernandez, Independent worker. Tel: 407-***-****

Blanca Ramirez Tel: 321-***-****

Alfredo Reina Tel: 407-***-****

Contact this candidate